Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Whenever a user updates his profile picture or the admins update the profile cover image globally, it doesn't update for the users. The old image is somehow still saved in cache. This can stay for weeks until the user deletes the cache in his browser.
I don't have any cache plugin activated.
Can someone help me in this case? Should I maybe activate a cache plugin to solve this?
Thanks in advance.
Hi @sofy
I know deleting the browser cache will do it. But I can't demand from everybody that they should delete their browser cache regularly.
Would a cache plugin help so this is updated automatically?
Thank you for your help.
Dear @highscoredigital,
The only solution available is to delete the browser cache.
Cache plugins are also unable to resolve this issue.
Â
