Notifications
Clear all

Limited Support

Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.

 

Recapcha not working

16 Posts
3 Users
4 Reactions
1,450 Views
Posts: 1215
Topic starter
(@percysgrowroom)
Noble Member
Joined: 6 years ago

I seem to be having some trouble with the recaptcha on my site. It isn't showing on the registration form. And when people sign up, it says recaptch not complete. I have it enabled, but it isn't showing and have no idea what to do to fix it. 

Any suggestions? 

15 Replies
Posts: 1215
Topic starter
(@percysgrowroom)
Noble Member
Joined: 6 years ago

I think i may have fixed it, litespeed cache plug in may have been the issue. I had guests optimisation enabled. It seemed to affect the register form even though I had that page excluded from the cache. 

Reply
Posts: 1215
Topic starter
(@percysgrowroom)
Noble Member
Joined: 6 years ago

No that didnt work, it still isnt working... I have no idea whats wrong 

Reply
Tutrix
Posts: 1522
(@tutrix)
Noble Member
Joined: 5 years ago

Hi @percysgrowroom 

Posted by: @percysgrowroom

I have it enabled, but it isn't showing

If you reload the page several times, sometimes it is displayed.
But normally I should see the German version.
I think the reCAPTCHA iframe is partially blocked and therefore the empty reCAPTCHA div is displayed.
Maybe there is a problem with another plugin, e.g. Cleantalk.

 

Reply
Posts: 1215
Topic starter
(@percysgrowroom)
Noble Member
Joined: 6 years ago

I still dont have a solution for this problem, is anyone else having the same issue?

Reply
1 Reply
Tutrix
(@tutrix)
Joined: 5 years ago

Noble Member
Posts: 1522

Hi @percysgrowroom 

reCAPTCHA is broken for [some|most|all] Windows users

Google confirmed that this was mitigated, this bug as fixed.

Should also work for you again 😉 

Reply
Page 1 / 2