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Hi
I updated my site to the latest WpForo and the most recent version of WordPress on Friday. Since then I have had several users complain about getting the red "Request Cooldown" warnings when they are trying to log in.
I have searched here and the only references I can find to "cooldown" seem to apply to creating topics, not logging in.
Can someone please advise me as to how I may troubleshoot this issue?
Thank you
Do you run The Shield or any other security protection for Wp or login?
Yes, I do run The Shield, and you are probably on to something as it has a "Cooldown" setting. I haven't changed it since it was installed, but it may indeed be the issue.
Thanks for responding, I suspect you are pointing me in the right direction!