Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Dec 26, 2017 5:02 pm
I'll ask our team to check the avatar name uppercase issue again.
I'm sorry but the PNG extension will not be disabled.
Dec 26, 2017 5:23 pm
Thanks, Robert. It sounds like if you can get the avatar issue fixed that would also solve the issue of large avatar PNG file sizes. The fix would only allow small file sizes for avatars no matter what type they are.
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