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[Solved] Show "report" link for registered users and moderators

18 Posts
4 Users
1 Reactions
748 Views
Posts: 1
Topic starter
(@angelaldiehl)
New Member
Joined: 10 months ago

I can't seem to figure out how to get the "Report" button to show for registered users or moderators. It shows only for administrators. I have "Can report" checked in both Standard Access and Moderator Access. I have examined all of my forums and the permissions are set up correctly. Am I missing another setting somewhere? 


17 Replies
Sofy
Posts: 5648
 Sofy
Admin
(@sofy)
Support Team
Joined: 8 years ago

Hi,

Please check the "Forum Permissions" section for all forums and Categories. 


Posts: 11
(@gimil)
Active Member
Joined: 8 months ago

I have the same problem and have set forum/category permissions correctly. Still no luck

 


1 Reply
Sofy
 Sofy
Admin
(@sofy)
Joined: 8 years ago

Support Team
Posts: 5648

@gimil 

You've been answered here: private topic


Posts: 7
 Alta
(@alta)
Active Member
Joined: 2 weeks ago

Hi!
I have the same problem. Please help me.


13 Replies
Sofy
 Sofy
Admin
(@sofy)
Joined: 8 years ago

Support Team
Posts: 5648

@alta 

It was a cache-related issue. Please find a way to exclude the wpForo from your cache system. 

This FAQ should be helpful for you: https://wpforo.com/community/faq/wpforo-and-cache-plugins/#post-37150


 Alta
(@alta)
Joined: 2 weeks ago

Active Member
Posts: 7

@sofy Unfortunately, it didn't help. I even deleted the cache, deactivated the caching plugin, and cleared the Wpforo cache.


Sofy
 Sofy
Admin
(@sofy)
Joined: 8 years ago

Support Team
Posts: 5648

@alta 

Please record a video showing the following steps to help us better understand the issue:

  • The Usergroup assigned to the TestUser account
  • The Forum Access settings, ensuring the “Can report” option is enabled
  • The Edit screen for each forum and category, displaying the Forum Permissions section

This will allow us to review everything properly and assist you further.


 Alta
(@alta)
Joined: 2 weeks ago

Active Member
Posts: 7

@sofy 

I've created a test forum, and I can send you logins and passwords so you can assess the situation as thoroughly as possible. How can I send you a private message containing access details?


Sofy
 Sofy
Admin
(@sofy)
Joined: 8 years ago

Support Team
Posts: 5648

@alta 

Send it to info[at]gvectors.com email address.


 Alta
(@alta)
Joined: 2 weeks ago

Active Member
Posts: 7

@sofy 

Hello!
I've sent the logins and passwords to the email address you provided. Have you received them?
If so, do you have any idea of the reasons causing the issue?
Thank you.


Sofy
 Sofy
Admin
(@sofy)
Joined: 8 years ago

Support Team
Posts: 5648

@alta 

Please share the email subject so we can easily find it.


 Alta
(@alta)
Joined: 2 weeks ago

Active Member
Posts: 7

@sofy 

Showing "report" link for registered users and moderators

and

Re: Showing "report" link for registered users and moderators


Sofy
 Sofy
Admin
(@sofy)
Joined: 8 years ago

Support Team
Posts: 5648

@alta 

We couldn’t find the email. Could you please resend it?


 Alta
(@alta)
Joined: 2 weeks ago

Active Member
Posts: 7

@sofy 

Sent it again.

The email subject is the same.


Sofy
 Sofy
Admin
(@sofy)
Joined: 8 years ago

Support Team
Posts: 5648

Thank you, @alta.

The email has already been forwarded to our developers. I’ll update this topic once I receive a response from them.


Sofy
 Sofy
Admin
(@sofy)
Joined: 8 years ago

Support Team
Posts: 5648

Hi, @alta.

No issues were found here.

The current user is considered new because the value of the “User is New (under hard spam control) during first [X] posts” option is set to 3. Once the approved post count is more than 3, the button becomes visible.

You can check this yourself.


 Alta
(@alta)
Joined: 2 weeks ago

Active Member
Posts: 7

@sofy 

Yes, everything works correctly.
I hope this information will help other users as well.

Thank you for your answers.
And thank you for the great plugin and addons 🤗