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Subscription mail font setting

6 Posts
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Posts: 7
Topic starter
(@pytlak)
Active Member
Joined: 4 weeks ago

Dears,

can I change a font type used just for subscription emails and not affect the whole website? Some forum users receive subscription mails in not readable mismatched form and axccording to some opinion this could be due to non-existing font type on the receiver side (most problems spotted on mobile, but on PC as well). So I would like to change the font type to try

many thanks

Milan

5 Replies
Sofy
Posts: 4416
 Sofy
Admin
(@sofy)
Support Team
Joined: 6 years ago

Hi,

I'll ask the developers and get back to you soon.

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Sofy
Posts: 4416
 Sofy
Admin
(@sofy)
Support Team
Joined: 6 years ago

@pytlak

You can customize the font-family directly on the email settings page.

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Posts: 7
Topic starter
(@pytlak)
Active Member
Joined: 4 weeks ago

Hi Sofy 

it looks I am blind but I do not see such a possibility on the Email settings page nor on Subscription settings page. Look attached screenshot - am I looking wrongly?

I see just a possibility to changhe teh Body, Heading,.... - attachment 2

thx

Milan 

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1 Reply
Sofy
 Sofy
Admin
(@sofy)
Joined: 6 years ago

Support Team
Posts: 4416

@pytlak,

Please refer to the screenshot attached below.

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Posts: 7
Topic starter
(@pytlak)
Active Member
Joined: 4 weeks ago

@sofy ,

thank you, but changing the font family unfortunately didn't help. Some forum users still receive email notifications in bad format - looks like plain text. see attached. Cannnot the problem be sent mail is not in Unicode UTF-8?

 

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