Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
We have had a persistent problem for months. Users are randomly unsubscribed from topic notifications. Whenever someone saves a new post in a thread, some people are randomly unsubscribed from that thread. All of our plugins are up to date. We've tried to igure this out for months with no luck.
Hi @douglascward,
We have had a persistent problem for months. Users are randomly unsubscribed from topic notifications. Whenever someone saves a new post in a thread,
Please create a new user and test the subscription issue. Let me know what you get.