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[Closed] Subscription notifications being randomly deselected

2 Posts
2 Users
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Posts: 16
Topic starter
(@douglascward)
Eminent Member
Joined: 6 years ago

We have had a persistent problem for months. Users are randomly unsubscribed from topic notifications. Whenever someone saves a new post in a thread, some people are randomly unsubscribed from that thread. All of our plugins are up to date. We've tried to igure this out for months with no luck. 

1 Reply
Chris
Posts: 3611
(@chris)
Famed Member
Joined: 4 years ago

Hi @douglascward,

Posted by: @douglascward

We have had a persistent problem for months. Users are randomly unsubscribed from topic notifications. Whenever someone saves a new post in a thread,

Please create a new user and test the subscription issue. Let me know what you get.