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wpForo 1.x.x [Closed] topic moderation - not working

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Lexxx44
Posts: 5
Topic starter
(@lexxx44)
Active Member
Joined: 5 years ago

I have 2 problems here;

1. I'm being asked to moderate topics on my forum. But my settings are such that moderation isn't required (my forum is on a membership site)

2. I have a notification in the WPForo back end that i have topics needing moderating but when I click on them nothing is showing. Equally, when I click on all the published posts none of those show up either. 

Interestingly, my VA who also has admin access can see all the posts awaiting moderation. We both have admin access! 

How do I solve this?

Thanks

3 Replies
Sofy
Posts: 4106
 Sofy
Admin
(@sofy)
Support Team
Joined: 6 years ago

Hi @lexxx44,

1. I'm being asked to moderate topics on my forum. But my settings are such that moderation isn't required (my forum is on a membership site)

Please read this article: 

https://gvectors.com/how-to-disable-topics-and-posts-moderation/

2. I have a notification in the WPForo back end that i have topics needing moderating but when I click on them nothing is showing. Equally, when I click on all the published posts none of those show up either. 

Haven't you checked the problems, errors as Anonymous20 mentioned here:

https://wpforo.com/community/how-to-and-troubleshooting-2/my-topics-keep-disappearing/#post-28878

CrisW has already created a recommendation topic on "How to Debug and check for Errors and Issues in your Forum on your Server":

https://wpforo.com/community/how-to-and-troubleshooting-2/how-to-debug-and-check-for-errors-and-issues-in-your-forum-on-your-server/

2 Replies
Lexxx44
(@lexxx44)
Joined: 5 years ago

Active Member
Posts: 5

@sofy

Thanks for sharing these links. I had already gone through topic moderation thread you shared and my settings are correct (as per this thread anyhow). 

The WPForo installation was only done a few weeks ago - are you suggesting that it could already have developed issues?

The log report says that all is working ok - no errors.

I dont' understand why diff admin users get diff access to the posts to moderate. this doesn't make sense. 

Should I be considering reinstalling it? 

Sofy
 Sofy
Admin
(@sofy)
Joined: 6 years ago

Support Team
Posts: 4106

@lexxx44,

Please send the admin login details with some examples of the issue to info[at]gvectors.com email address to allow us to check it.