AI Search
Classic Search
 Search Phrase:
 Search Type:
Advanced search options
 Search in Forums:
 Search in date period:

 Sort Search Results by:

AI Assistant
Notifications
Clear all

[Solved] Topic View Count Not Updating (Showing Unrealistic Count)

17 Posts
4 Users
3 Reactions
14.7 K Views
Posts: 18
Topic starter
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@aldinlapinig)
Eminent Member
Joined: 9 years ago
[#5103]

Hi guys,

I've noticed recently that the topic view count is not updating or showing unrealistic numbers making it unreliable statistics info. I have tried disabling caching and it didn't fix the issue. Any other workaround this that doesn't involve disabling caching on site and CDN (Cloudflare) as the forum site I've setup is linked to a community news site with significant traffic with casual surges. Caching is a must for the site. 

Site Info:

Forum URL: https://forum.negroschronicle.com
Caching Plugins Used: SG SuperCacher and CloudFlare

Snapshots:

Unrealistic View Count: Top Topic  shows only 2 views only

Actual as shown on ITO.PH URL tracking tool: shows 3400 clicks.

Thank you very much for your help.

Love this plugin. I recently bought wpForo Embeds - simply awesome, works as advertised!

More power!

Aldin


16 Replies
Robert
Posts: 10761
Admin
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@robert)
Support Team
Joined: 3 months ago

This is not a cache issue. This is a guest logging issue. We're currently working on this. Guest visits are not counted yet.


1 Reply
(@aldinlapinig)
Joined: 9 years ago

Eminent Member
Posts: 18
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian

Hello Robert,

Thank you for clarifying this issue. 🙂 I'll be waiting for that update/fix from your group. Thank you. 

For now, for those having the same issue, you may use a tool like ITO.PH or BIT.LY or GOO.GL to track your links, clicks, views. 

Cheers... 🙂


Robert
Posts: 10761
Admin
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@robert)
Support Team
Joined: 3 months ago

Please update to 1.4.2. This issue should be fixed.


Posts: 18
Topic starter
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@aldinlapinig)
Eminent Member
Joined: 9 years ago

Great! Updated and currently monitoring it. Will update if this works on my end. Thanks


Posts: 18
Topic starter
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@aldinlapinig)
Eminent Member
Joined: 9 years ago

Hello Again,

Ok I've done some monitoring on the view count and the bug isn't fixed yet. I've monitored the clicks from Facebook post in realtime via ITO.PH tool and I would do a cache purge and refresh everytime there's a CLICK on the link to the post but the plugin is not counting it. It did increase from 2 to 10 though... 🙂

 

I hope you can take a look at this issue again... Thanks wpForo team.

More power! 


Page 1 / 3
Share: