Limited Support
Our team is currently on holiday, so support will be limited during this period. Response times may be slower than usual, and some inquiries may be delayed.
We appreciate your patience and understanding, and we’ll resume our usual support by the end of August.
Hi, I am having an issue with my topics opening. I can see the general forum main page, but as soon as I click on a topic, the whole forum disappears and just displays the background of my website. Does anyone know a solution?
I should also note that the topics work if I enable standalone. However, even when categorizing which webpages to exempt, my home page of my website becomes the blog, and the page I dedicated in my menu for the forum displays an error 404 message.
Things I've done: cleared the cache, deactivated the plugin. Had my website reset to a time when everything worked.
if you want to check it out the forum page: https://lessonslayer.com/community/
Thanks in advance.
Hi @zaza ,
I apologize for any confusion caused. The settings have been shuffled and the installation has been affected, it is advisable to uninstall ( uninstall not a deactivate ) the wpForo plugin from your WordPress Plugins and perform a fresh installation with new settings.
To assist you with the reinstallation process, you can follow the tutorial videos provided:
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Tutorial Video 1: How to install wpForo - Link to YouTube Video
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Tutorial Video 2: How to change wpForo forum plugin page URL - Link to YouTube Video
These videos should guide you through the steps necessary to reinstall wpForo correctly with fresh settings.
@dimalifragis Thank you for letting me know that it is still doing this. Bluehost had an issue with their server two days ago, and my site had to be restored to previous period because a number of things went wrong sense then.
@dimalifragis after working with bluehost for a while, figured out it was a pluggin redirecting. just encase anyone has jetpack installed, don't do it. It was that one causing the majority of the issue of redireciting pages.
@zaza That is great news. But i highly doubt Jetpack does that.
If you do not have a security plugin installed, just do it. Wordfence or The Shield or whatever you like. And SCAN your site.
@dimalifragis It was scanned for malware and viruses, and none were found. As soon as the jetpack plugin was deleted the issue hasn't resurfaced. But, to double protect, I'll add another layer of security.
