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wpForo 1.x.x [Solved] Unable to change forum roles or view forums when logged in

4 Posts
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Posts: 3
Topic starter
(@nabrr)
Active Member
Joined: 5 years ago

Recently an issue has arisen on my site that I am unable to see the forums when logged in with the site super admin account. When logged out, I can view the forums perfectly fine, but the minute I login, the forums go blank and I cannot edit or see the hierarchy settings in the dashboard area. Upon looking at my profile, it says I'm a Member but WordPress says Super Administrator. The option to change wpForo roles is also grayed out. I feel I should mention that I recently had a setup at an attempt at a multi-site. I've since removed the second site, which seems to be when this issues started.

3 Replies
Posts: 3
Topic starter
(@nabrr)
Active Member
Joined: 5 years ago

After looking around, my account now no longer has a groupid in wpForo :/

1 Reply
Sofy
 Sofy
Admin
(@sofy)
Joined: 7 years ago

Support Team
Posts: 4772

@nabrr,

Thank you for using wpForo and for contacting us. 

Please navigate to Dashboard > Forums > Tools > Debug and check all tabs.

1. In Tables Tab make sure there are no Database Issues

2. In Errors & Issues Tab find errors

Posts: 3
Topic starter
(@nabrr)
Active Member
Joined: 5 years ago

Since my forums were fairly new, I had tried reinstalling the plugin and clearing all traces of it from my database. This has alleviated the issue that I had. I have no idea if it will arise again, but for the time being. I should hopefully be able to use the forums as intended. Thank you.