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'Unread Posts' and 'Mark all read' not working

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MikeP
Posts: 12
 MikeP
Topic starter
July 18, 2021 2:07 pm
(@mikep)
Active Member
Joined: 3 years ago

Hello!

On my site the 'Unread Posts' and 'Mark all read' features don't seem to be working... When I click the unread posts link then the 'Recent Posts' page is shown with all the posts. Even after clicking 'Mark all read' at the bottom I still see all posts when 'Unread Posts' is clicked.

Any ideas?

Thanks,

Mike

4 Replies
Robert
Posts: 8968
Robert - Twitter
 Robert
Admin
July 19, 2021 8:03 am
(@robert)
Support Team
Joined: 6 years ago

@mikep,

Please leave your forum URL and let me know how these options are configured in Forums > Settings > Features Tab:

  • Log Viewed Forums and Topics
  • Track Forum and Topic Current Viewers
  • Topic Links Jump to First Unread Post
  • Jump to First Unread Post with [new] Button in Topic Link

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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MikeP
Posts: 12
 MikeP
Topic starter
July 19, 2021 2:28 pm
(@mikep)
Active Member
Joined: 3 years ago

@Robert

Thanks for your reply! Please see attached image for details.

Do you have an email I could send the access data for the forum to (it needs a login)?

Thanks!

Mike

 Capture.JPG
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MikeP
Posts: 12
 MikeP
Topic starter
July 19, 2021 2:29 pm
(@mikep)
Active Member
Joined: 3 years ago

I should also add that this site was recently migrated from one hosting provider to another and that might have caused some issues.

Mike

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1 Reply
Robert
 Robert
Admin
(@robert)
Joined: 6 years ago

Support Team
Posts: 8968
Robert - Twitter
July 20, 2021 5:05 am
Reply toMikePMikeP

@mikep,

Check error reports, find error.log files, make sure there is no any issue in Forums > Tools > Debug Tabs.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
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