wpForo 1.x.x [Closed] Unsubscribe isn't working consistently

How-to and Troubleshooting

Last Post by Robert 7 years ago

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VeganOstomy

Topic starter

Dec 21, 2017 9:08 pm

(@veganostomy)

Estimable Member

Joined: 8 years ago

I'm having users complain about not being able to unsubscribe from topics, stating it simply doesn't work when they try. They've tried unsubbing from the topic and from the subscription list in their account.

On my end, unsubscribe through an email notification doesn't seem to be doing anything either, but it appears to work fine in other cases.

This lack of consistency is troubling.

How can I troubleshoot this?

Currently using WPForo v.1.4.3

thanks.

1 Reply

Posts: 10583

Robert

Admin

Dec 23, 2017 10:40 am

(@robert)

Support Team

Joined: 8 years ago

Hi VeganOstomy,

I think they miss some subscription option, maybe they are subscribed to forum too. So if you unsubscribe from any topic you'll still get email notification if a new topic or reply is posted on that forum.

Please leave some URL to allow us check this issue.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.