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[Closed] Updating user statistics leads to blank

17 Posts
4 Users
2 Reactions
2,010 Views
Posts: 33
Topic starter
(@mmlitvin)
Trusted Member
Joined: 3 years ago

If I click on Updating user statistics leads, I am taken to blank page

16 Replies
dimalifragis
Posts: 2601
(@dimalifragis)
Famed Member
Joined: 5 years ago

That empty page you post, says "blocked". This doesn't come from wpForo but from something else, a plugin maybe, Wordfence, who knows.

Posts: 33
Topic starter
(@mmlitvin)
Trusted Member
Joined: 3 years ago

I see.. you are thinking I am not making it to wpForo page

1 Reply
dimalifragis
(@dimalifragis)
Joined: 5 years ago

Famed Member
Posts: 2601

@mmlitvin This is what i see. Disable all security plugins and try again.

Posts: 33
Topic starter
(@mmlitvin)
Trusted Member
Joined: 3 years ago

I have deactivated every single plugin except for wpForo.

I am still unable to run Update User Statistic. It leads to blue screen in FF and to empty blank page in Chrome or Edge. 

Where can I find the logs on my system of why wpForo failing so that I can share that info with you 

dimalifragis
Posts: 2601
(@dimalifragis)
Famed Member
Joined: 5 years ago

Enable standard Wordpress debug to a log and check the debug.log. Post the results if any, here.

Also you can press F12 to chekc your browser console for errors.

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