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User and Cover photo wont load

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2 Users
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Posts: 6
Topic starter
(@charleyh)
Active Member
Joined: 5 years ago

For some reason Users on my sites cant load user photos or Cover photos.  When they try to upload a photo they can get to the upload and crop screen but can't click on the "Apply" button.  The Apply button a  appears to be active and changes color when the cursor hovers above it, however on the bottom of the screen (when hovering over the button) there is a message at the bottom of the screen that says "javascript:void(0); .

Any help would be greatly appreciated.

1 Reply
Sofy
Posts: 4908
 Sofy
Admin
(@sofy)
Support Team
Joined: 7 years ago

Hi,

Please check for any console errors. You can do this by pressing F12 to open the developer tools, then, navigate to the console tab. After clicking the buttons, any errors will be displayed there.

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