Hello
We have an approval process in place USER registers in default role 'subscriber' and when Admin's A. recognize the email and B. approve their first post the USER then is assigned the CONTRIBUTOR/Staff role. The admins are approving the post in moderation and changing the role there. However, the roles were not updating in the WP Users panel - not all of them. Some were and some were not. When I manually came in to change the role it would revert to Subscriber. I notice in the Forum access panel the Contributor role is not listed. I was not able to figure out how to enable it here. What am I missing?
Basically we need the assignment of Contributor to go smoothly because this is the access privileges of staff members coming into the forum.
See screenshots of how our set up looks.
The user role setting has no any relation to wpForo. Just set the default User Role contributor in Dashboard > Settings > General Tab.
Then set the same Contributor as default Usergroup in Dashboard > Forums > Usergroup admin page and synchronize usergroups.
Then go to Dashboard > Forums > Dashboard and press the [Delete all caches] button.
After this, register and new user and check the user roles. The old users should be set to contributors manually, they don't become contributor automatically.
@martin Thank you. I did those steps exactly. So we now have some usergroup roles we don't need. How to delete roles we don't know in settings?
Hi @martin I follow your instruction but nothing change on my Contributor member. Still they cannot create a topic.
@chris Yes I click synchronize already.
https://www.awesomescreenshot.com/image/33949541?key=5e3f8d1a17cf1121503ffda94459006a
scroll down at the Usergroups page and you will see that the Subscriber Usergroup is not synchronized as you have set two Usergroups for one User Roll, in that Case the User Role Cannot be synchronized with two Usergroup, Only with on.
HI @chris I have this settings in usergroup and all are synced but still no CREATE TOPIC showing for the contributors.
https://www.awesomescreenshot.com/image/33979987?key=bcc589aa63f941ca9f912ddc248755ee
https://www.awesomescreenshot.com/image/33979996?key=c92756adc40f18d71e53f2dc9375e38b
Ok got that,
Navigate to wpForo > Forums, and make sure that in all Categories and Forums you have set Contributor Access to Contributor Usergroup in Forum Permission field