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wpForo 1.x.x [Solved] Video Problem

lvlasked · 2020-05-13T18:29:15Z

some one uploaded a video onto my forum but i carnt see it, its just displaying the play bar witch i can play and listen him talk but carnt see the video, an other memmber getting a error and some members are seeing the video fine any help please ??? link to the post with the video

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How-to and Troubleshooting

Last Post by CedLuck 5 years ago

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Posts: 281

CrisW

May 20, 2020 6:35 am

(@crisw)

Reputable Member

Joined: 7 years ago

Hi @lvlasked.

This is in addition to the suggestions of Robert and Tutrix. I actually also have experienced that in my forum as well. I had to do a workaround on the videos, but it is a very "manual" process. At first. (Teach your forum users with a "How To" so they can also do this and lesser work for us admins. 🙂

Here's what I did:

How to Upload videos from your iPhone to the forum, and make it viewable in all browsers,

1) First upload the file from your iphone,

2) Save the post.

3) When you click this .mov file, it will be a downloadable video.

4) Change the Save As file type to "All Files"

5) Then change the .mov file name to whatever file name you want with an .mp4 extension.

For example, your file name in .mov might look like this

trim.CA61BB6F-0178-420F.mov

Just change it to a filename like MyNewVideo.mp4

Then reupload it to your website.

6) Click the edit post button again

7) Click the source code icon {;}

9) Press "Control+F" (shortcut for Find) and then type .mov

10) These .mov files will be highlighted.

11) Look for the following (the code in red font will be different, because it depends on the specific filename):

<div id="wpfa-3340" class="wpforo-attached-file"><a class="wpforo-default-attachment" href="//www.YOURWEBSITE.com/wp-content/uploads/wpforo/default_attachments/1589954065-trim.CA61BB6F-0178-420F.mov" target="_blank" rel="noopener"><i class="fas fa-paperclip"></i> trim.CA61BB6F-0178-420F.mov</a></div>

12) Highlight and remove that from the source code. Making sure and being careful that you select the start <div id> and end with the </div>

13) Click the Update post button.

You can create a How To on your forum, so that your forum users can do this if they upload their videos from their iphones.

Feel free to copy and paste this How To "workaround" on your own forum.

Hope this helps. I'm just sharing what I did on my forum. Good luck and God bless you! 🙂

I'm just a member here who used to be a newbie.

The case: When I actually put my keyboard where my forum is, and became #172. Can you imagine if you had to build this forum yourself? How kind and patient will you be? The best way to say thank you is say it, write it, and then head on over at Wordpress plugin page and rate wpForo 5 stars - by clicking here.

Posts: 5

CedLuck

Jul 07, 2020 4:52 pm

(@cedluck)

Active Member

Joined: 5 years ago

Hi there,

I have the exact same problem as Ivlasked but the video which are being uploaded are .mp4 format.

I have this markup :

<video src="https://safga.eu/wp-content/uploads/wpforo/attachments/27/1108-TL050720-15mMP4-1.mp4" controls="" alt="TL050720 15mMP4 (1)" title="TL050720 15mMP4 (1)"></video>

They don't display on a PC but do on an iPhone.

By the way, I did some test : I uploaded an iPhone video in .MOV format and it worked perfectly on the forum.

This is the Html I get :

<video src="https://safga.eu/wp-content/uploads/wpforo/attachments/1/1112-IMG0003.MOV" controls="" alt="IMG 0003" title="IMG 0003"></video>

Is there a way to help my users ?

2 Replies

Robert

Admin

(@robert)

Joined: 9 years ago

Support Team

Posts: 10616

Jul 09, 2020 10:42 am

Reply to

CedLuck

@cedluck,

I think this is a browser specific issue. This is not a general PC issue. You may have some blocking addon in browser or in the PC. Try it with other PC/browser. Also, try other MP4 files.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

CedLuck

(@cedluck)

Joined: 5 years ago

Active Member

Posts: 5

Jul 09, 2020 7:50 pm

Reply to

Robert

@robert

Thanks for your advice. I fact I think it is a matter of formatting the video with different software. My users used a random software to convert her .AVI file to mp4 and it causes the problem. I just ask her to use cloudconvert and the problem was solve.