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How-to and Troubleshooting

Last Post by Anonymous 6 years ago

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Posts: 16

BarbaraBax

Topic starter

Oct 25, 2018 9:43 am

(@barbarabax)

Eminent Member

Joined: 6 years ago

Hello, it happens that users open new topics and those topics are not accessible to nobody, not even to the user itself, like this example https://www.noimamme.it/nmforum/la-piazzetta/scusate-permesso-fate-passare/

Could it be some settings that I should check?

Thanks

8 Replies

Posts: 4900

Sofy

Admin

Oct 25, 2018 9:56 am

(@sofy)

Support Team

Joined: 7 years ago

Hi @barbarabax,

Please delete all caches in Dashboard > Forums > Dashboard admin page.

Edit the forum make sure you don't set No Access to all Usergroups.

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 16

BarbaraBax

Topic starter

Oct 25, 2018 10:06 am

(@barbarabax)

Eminent Member

Joined: 6 years ago

Hello Sofy, I've deleted all caches, and made sure the access setting is ok but nothing changed. Any idea?

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Posts: 16

BarbaraBax

Topic starter

Oct 25, 2018 10:32 am

(@barbarabax)

Eminent Member

Joined: 6 years ago

I just noticed also, if I try to add emoji I cannot post. It appears a generic error and the log says GET /forum/posting.php?f=116&mode=quote&p=1618723 HTTP/1.0

Posts: 4900

Sofy

Admin

Oct 25, 2018 11:55 am

(@sofy)

Support Team

Joined: 7 years ago

@barbarabax,

We'll need admin accesses to find and fix the issue. Please send admin login details to info[at]gvectors.com email address to allow us to debug it.

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.