AI Search
Classic Search
 Search Phrase:
 Search Type:
Advanced search options
 Search in Forums:
 Search in date period:

 Sort Search Results by:

AI Assistant
Notifications
Clear all

Topic subscription emails not sent on reply

1 Posts
1 Users
0 Reactions
3 Views
Posts: 1
Topic starter
Translate
English
Spanish
French
German
Italian
Portuguese
Russian
Chinese
Japanese
Korean
Arabic
Hindi
Dutch
Polish
Turkish
Vietnamese
Thai
Swedish
Danish
Finnish
Norwegian
Czech
Hungarian
Romanian
Greek
Hebrew
Indonesian
Malay
Ukrainian
Bulgarian
Croatian
Slovak
Slovenian
Serbian
Lithuanian
Latvian
Estonian
(@thorostergaard)
New Member
Joined: 1 hour ago
[#73048]

**Topic subscription emails not sent on reply**

I have set up topic subscriptions for a specific user group (board members) by inserting directly into the `wpforo_subscribes` table. When a new topic is created, subscribers correctly receive an email notification. However, when someone replies to the topic, no email is sent to the subscribers.

**Setup:**
- WordPress 6.x with wpForo (latest version)
- Fork FSE theme
- Email sending works correctly (tested with wp_mail())
- Subscriptions are inserted via PHP using `$wpdb->insert()` on the `wpforo_after_add_topic` hook
- Subscription records have `active = 1`, correct `userid`, `user_name`, `user_email`, `confirmkey`

**Database record example:**
```
itemid: 29 | type: topic | userid: 204 | active: 1 | user_name: [name] | user_email: [email]
```

**What works:**
- New topic notification is sent correctly to forum-level subscribers
- WordPress sends email correctly via wp_mail()
- In-forum notification bell works

**What does not work:**
- No email is sent to topic subscribers when a reply is posted

**Question:**
Is there a specific setting that needs to be enabled for reply notifications to topic subscribers? Or is there a requirement for how subscriptions must be created for the reply notification to trigger?


Share: