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Theme formatting disappears when using shortcode with DIVI

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Aferg15
 Aferg15
(@aferg15)
New Member
Joined: 2 years ago
Posts: 2
Topic starter March 23, 2020 7:28 pm  

My forum looks fine when I go to it's individual page, but I'm trying to add it to a specific page on my site using the divi text module with the short code, it puts the forum on there, but with no formatting. Help please! 

 Screen-Shot-2020-03-23-at-2.27.06-PM.png

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Divi theme formatting
Martin
 Martin
(@martin)
Support Team Moderator
Joined: 6 years ago
Posts: 851
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March 23, 2020 7:30 pm  

Hi @aferg15,

It would be better to contact to Divi support. They'll be able to find the problem. it comes from Divi side, so we can't help you.

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Aferg15
 Aferg15
(@aferg15)
New Member
Joined: 2 years ago
Posts: 2
Topic starter March 23, 2020 8:01 pm  

@martin I tried but unfortunately I can't get into my Elegant Themes account because the email I used is no longer accessible, so while I have all my Divi documentation/api key, I can't get into my account and access support. I thought maybe someone could have run across this problem previously or have some advice.

 


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