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[Solved] Lost your password bug

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(@puneet)
New Member
Joined: 9 years ago
[#3735]

Hello

Users can't reset the password. Its redirecting to 404 page not found. While i found -  http://www.website.com/wp-login.php?action=lostpassword&redirect_to=http://www.website.com/community/?wpforo=signin is giving the error where as when i remove http:// from the link then every thing is working find -  http://www.website.com/wp-login.php?action=lostpassword&redirect_to=www.website.com/community/?wpforo=signin - how to i set this up ? 


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Robert
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(@robert)
Support Team
Joined: 2 months ago

This is not wpForo bug. This issue comes from your website. The theme or a plugin has already changed password reset page, It's currently located here:

https://www.website.com/forgot-password/

And it doesn't allow wpForo to open the default WordPress password reset page.

SOLUTION:

Please navigate in Dashboard > Forums > Settings > Members admin page. Find the "Custom Authorization URLs:" option and put /forgot-password/ in "Lost Password URL" field. Then save, delete cache and check it using other browser to test (the old redirection may be cached in browser).

 


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