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[Solved] Avatars in forum not showing on Desktop when logged in

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wpForo Integration
Last Post by Sofy 7 years ago
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 naomibuch
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May 10, 2019 5:49 pm
(@naomibuch)
Trusted Member
Joined: 7 years ago
[#8611]

Hello...

Avatars in forum not showing on Desktop when logged in.

It doesn’t occur on mobile responsive view, it’s just on Desktop view, when logged in the avatar disappear and where the user photo should display it displays white….and I tested the Guest Usergroup “Front – Can view avatars it was already checked, and when I unchecked it the white label that was showing disappeared and didn’t show anything…

I have purchased two add on's and they are working fine. 

 

I see they are working just fine on this forum, so that give me hope 😊 

 

I have BuddyPress installed.

 

Any more ideas?

Thanks

Naomi


6 Replies
Sofy
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 Sofy
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May 10, 2019 5:54 pm
(@sofy)
Support Team
Joined: 8 years ago

Hi Naomi,

Please navigate to Dashboard > Forums > Dashboard admin page, click on [Delete all caches] button and check again. If you use some other cache plugins please delete those plugins caches as well. 

If it doesn't help, please leave your forum URL to allow us to check it. 


In case you want to say thank you 😊

We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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 naomibuch
(@naomibuch)
Joined: 7 years ago

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May 10, 2019 7:17 pm
Reply toSofySofy
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Hello...

Unfortunately, that didn't work.  This is URL to my website: https://www.thetalkbuzz.com   


Sofy
 Sofy
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May 11, 2019 4:47 pm
Reply tonaomibuch
Sofy
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Hi @naomibuch,

Please reactivate wpForo to allow wpForo developers to check the issue. 


In case you want to say thank you 😊

We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

 naomibuch
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Joined: 7 years ago

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May 12, 2019 4:59 pm
Reply toSofySofy
Sofy
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Hello....

My website now is available for testing, but what makes it so weird is that you can view the avatars while logged in on mobile responsive view, but on Desktop view you can't view the avatars while logged in.....maybe it's a permission's glitch?

Naomi    

 


 naomibuch
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Joined: 7 years ago

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May 12, 2019 6:07 pm
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Sofy
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Hello again...

 

I finally figured out what was causing the problem, it was a caching plugin called

Merge + Minify + Refresh

I have since deactivated it and the problem is solved.

 

Thanks for all your help.

Naomi 

 


Sofy
 Sofy
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May 13, 2019 12:34 pm
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Sofy
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Hi @naomibuch,

Thank you for letting us know. Glad to hear that the issue is fixed. 


In case you want to say thank you 😊

We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

naomibuch reacted
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