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[Closed] Can't Download Rar File in forum

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Posts: 7
Topic starter
(@anjas)
Active Member
Joined: 2 years ago
I built a forum to accommodate technician needs files, there are some files that if we upload them to the forum, users can't download them such as .pdf .rar .txt files etc. I'm having complaints from customers because of this, can anyone give me a solution ADDON Or a plugin that can solve this problem?, or is there a setting in the forum to freely download what's in the forum ?
 
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dimalifragis
(@dimalifragis)
Joined: 5 years ago

Famed Member
Posts: 2611
Posted by: @anjas
I built a forum to accommodate technician needs files, there are some files that if we upload them to the forum, users can't download them such as .pdf .rar .txt files etc. I'm having complaints from customers because of this, can anyone give me a solution ADDON Or a plugin that can solve this problem?, or is there a setting in the forum to freely download what's in the forum ?
 

What exactly "users can't download" means? What is the exact issue? What is the error they get?

 

dimalifragis
Posts: 2611
1 Reply
(@anjas)
Joined: 2 years ago

Active Member
Posts: 7

@dimalifragis You can't access it because I have set it up for VIP member accounts that can enter the sub forum

Tutrix
Posts: 1453
(@tutrix)
Noble Member
Joined: 5 years ago
Posted by: @anjas

users can't download them such as .pdf .rar .txt files etc.

allow rar, pdf and txt ect.

Dashboard > Forums > Tools

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(@anjas)
Joined: 2 years ago

Active Member
Posts: 7

@tutrix

Yes I have tried Dashboard>forum>tools in section
"Do not allow attaching files with the following extensions:"
I see there are several extensions including .rar I tried to delete and save but did not see any changes

dimalifragis
(@dimalifragis)
Joined: 5 years ago

Famed Member
Posts: 2611

@anjas REMOVE the caching from wpForo and try again.

Also fix your issues.

Did you read my post?

(@anjas)
Joined: 2 years ago

Active Member
Posts: 7

@dimalifragis

i have done it but it doesn't work, after i use firefox it works fine, but on google crome it doesn't work, what's wrong with google crome?

Posts: 7
Topic starter
(@anjas)
Active Member
Joined: 2 years ago
you can see in this column that there are a lot of extensions but I have removed them but did not find the path I was looking for
Posts: 7
Topic starter
(@anjas)
Active Member
Joined: 2 years ago

I'm trying to upload a file that I can't download on my forum when I've uploaded it to the forum

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