@chris thanks for your help!

@chris OK, is there anything else you can think of that might cause it or do you think it's user error?

@chris I only received one email. One user told me that after clicking Add topic, it loaded for a while but did not seem do anything, but it did post ...

@chris I sent you an email with the login credentials.

@chris The forum is a private organizational forum which requires a username and password to log in to the website. Is there any information I can get...

@chris So after switching to the 2022 theme, we're still getting two emails when a new topic is created. Any ideas what can cause this?

@chris I'm going with your suggestion and have changed the theme to 2022. I'll let you know if I see any difference. If you have any other suggestions...

@chris I'm on version 2.1.6 and using the classic theme. Using the 2022 theme will change the whole layout, right? I'd like to avoid that if possible ...

Here's updated information which might shed some light: It seems that posts are being posted twice for some reason. I've checked with the users who ...

This is an image of the email that is received.  2023-02-15_11-02-39.png

Here's an image of the SMTP plugin sending two emails 1 minute apart.  2023-02-15_10-58-38.png

@chris I attached an image of two emails that I received 1 minute apart. They contain the same exact text of a user who created a new topic. What o...

@chris Is it possible to mention a whole group?