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Behaviour of subscriptions selection

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Topic starter
(@helge)
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Joined: 1 month ago

You may select your subscriptions for topics and posts in different places – I do see some difference in behaviour depending on where subscriptions are selected.

You can set subscriptions in the user profile. The selection can be done either by topics/posts or by topics. This can be done for all forums or by forum.

Another way to set subscriptions is when you have selected a specific forum og topic you may select to follow it by clicking on the button in top of the window. When you open a new post, you may also select to follow that post. When you have selected to subscribe you may deselect the subscription.

My first observation. If you set the subscription in the user profile and you select topics/posts, then you cannot disable subscription on a specific post. The button to select stop following is not shown. Is this the correct behaviour? I as a user would prefer to select topics/posts in the user profile to ensure that I always subscribes to new posts in a topic. If I don’t want to subscribe, I will stop subscribing.

My second observation. There are some slightly differences in system behaviour depending on where you set subscription either in the user profile or at forum / topic level. I haven’t been able to identify exactly the differences and how/when they occur.

Please note that all actions mentioned above are done by the user so there are no conflicts with the GDPR rules.

Do you have a more detailed description of subscription. Then I set subscription on a topic that topic is shown in the user profile with a bell. To me it seems you are able to deselect subscription for specific topics in the user profile.

Thanks in advance.


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wpForo Support
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(@wpforo-support)
Joined: 4 months ago

Member
Posts: 52

@helge,
In wpForo, subscription behavior is managed primarily through the user's profile under the "My Profile > Subscriptions" page, where users can manage their subscriptions to topics and posts. This is the main built-in Subscription Manager tool that allows users to subscribe or unsubscribe from topics and posts individually.

There is no automatic or global subscription setting that forces all users to be subscribed to all topics or posts. Admins cannot automatically subscribe all users due to GDPR compliance and management limitations.

Regarding disabling subscriptions for specific posts if a user is subscribed at the profile level, subscriptions are topic/post-specific, so users can toggle their subscription status per topic or post. If a user has subscribed to a topic or post, they can unsubscribe from it individually.

Detailed documentation and discussions about subscription management and toggling subscriptions per topic or post can be found in the wpForo support forum under the "subscription" and "how-to and troubleshooting" sections. For example, see these resources:

These explain that subscriptions must be managed by users themselves and that there is no admin override to force subscriptions globally. The subscription manager in user profiles is the recommended way to handle subscriptions.


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