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Isolating forum content based on User Groups?

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galos
Posts: 41
Topic starter
(@galos)
Eminent Member
Joined: 1 year ago

Does WPForo have the ability to hide portions of the forums and topics based on user group? A use case would be, if we wanted to use this as a support forum, and add our customers to have access to it, could we restrict internal forums for our internal employees and give access to specific forums to our customers?  Or would a completely separate forum be needed?  It would be nice to use the same one so that we wouldn't have double copies of questions to search through.

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Robert
Posts: 9912
Admin
(@robert)
Support Team
Joined: 7 years ago

Hi @galos,

Sure, wpForo forum access system is very rich, and it can configured per usergroup for each forum individually. Please read these two topics:

Moreover, users can set their topics "private". These topics are only accessible for admins, moderators and for the topic owner.

Also, you can create membership protected forums and topics using some free membership plugin which is based on user roles: https://wpforo.com/community/how-to-and-troubleshooting-2/wpforo-and-restrict-content-pro/#post-21412

There is a user-specific membership solution as well. It's based on WooCommerce Memberships plugin. If you use this plugin, you can buy wpForo WooCommerce Membershipz]s Integration addon.

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1 Reply
galos
(@galos)
Joined: 1 year ago

Eminent Member
Posts: 41

@robert Thank you. Just to be clear, when restricted access is mentioned, what you're saying is this software will not allow users to actually see or be able to search the private forums itself, correct? I want to be sure that this doesn't mean the users can see the forum, but cannot post to the forum.

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Chris
Posts: 2342
Admin
(@chris)
Support Team
Joined: 1 year ago
Posted by: @galos

Just to be clear, when restricted access is mentioned, what you're saying is this software will not allow users to actually see or be able to search the private forums itself, correct?

Yes that's right, as you see in the doc you can restrict user from viewing forums, topics, replies etc.

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