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[Solved] User registration no longer possible.

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DNkRockzzzzZ1
Posts: 18
 DNkRockzzzzZ1
Topic starter
August 30, 2021 11:25 am
(@dnkrockzzzzz1)
Active Member
Joined: 3 years ago

Hi,

today I noticed that in my forum the user registration doesn´t work anymore. If I want to register a new account I get the message "Error, enter a username". But there is a username given in the registration form.

I was deactivating the cache plugin but it didn´t help. There was a time when everything worked fine.

Please help.

 register-fail.jpg
wpForo Version
1.9.9
WordPress Version
5.8
PHP Version
7.3.29
MySQL version
10.1.48-MariaDB-0+deb9u2
This topic was modified 9 months ago by DNkRockzzzzZ1
Chris liked
Topic Tags
Register error
8 Replies
dimalifragis
Posts: 969
 dimalifragis
August 30, 2021 11:38 am
(@dimalifragis)
Prominent Member
Joined: 2 years ago

There are errors:

 

 2021-08-30-14_36_49-Window.png
DNkRockzzzzZ1 liked
3 Replies
DNkRockzzzzZ1
 DNkRockzzzzZ1
(@dnkrockzzzzz1)
Joined: 3 years ago

Active Member
Posts: 18
August 30, 2021 11:58 am
Reply todimalifragisdimalifragis

@dimalifragis hi. Thanks for your answer. What kind of errors are those? How can I fix it?

dimalifragis
 dimalifragis
(@dimalifragis)
Joined: 2 years ago

Prominent Member
Posts: 969
August 30, 2021 12:03 pm
Reply toDNkRockzzzzZ1DNkRockzzzzZ1
dimalifragis

@dnkrockzzzzz1 Well to be honest, i have no idea. It may be a conflict with an other plugin.

 

DNkRockzzzzZ1
 DNkRockzzzzZ1
(@dnkrockzzzzz1)
Joined: 3 years ago

Active Member
Posts: 18
August 30, 2021 12:18 pm
Reply todimalifragisdimalifragis
DNkRockzzzzZ1
dimalifragis

@dimalifragis ok thanks. Let´s wait what the admin says.

Chris
Posts: 1368
 Chris
Admin
August 30, 2021 12:19 pm
(@chris)
Support Team
Joined: 10 months ago

Hi @dnkrockzzzzz1,

We have checked your website with ours and find out that the problem is not from wpForo, I think that the error comes from an WordPress user plugin, I suggest you to disable that kind of plugins and retry registration.

If the problem won't be from another plugin, we will need administrator credentials that we could find the error, send it by this mail: info[at]gvectors.com

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

3 Replies
DNkRockzzzzZ1
 DNkRockzzzzZ1
(@dnkrockzzzzz1)
Joined: 3 years ago

Active Member
Posts: 18
August 30, 2021 12:54 pm
Reply toChrisChris

Hi,

I deactivated the plugins and the problem was this plugin Restrict Usernames Emails Characters.

I was using it to prevent the spambots who are all the time registering fake accounts in my forum to put their Advertising in the signature and Account info. It seems to be not copatible with wp foro.

This post was modified 9 months ago by DNkRockzzzzZ1
Chris liked
Chris
 Chris
Admin
(@chris)
Joined: 10 months ago

Support Team
Posts: 1368
August 30, 2021 1:51 pm
Reply toDNkRockzzzzZ1DNkRockzzzzZ1
Chris

@dnkrockzzzzz1,

If you have spam problem I can recommend you to read this topic about spam it may be helpful for you:
https://wpforo.com/community/faq/how-to-stop-spam/

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

DNkRockzzzzZ1
 DNkRockzzzzZ1
(@dnkrockzzzzz1)
Joined: 3 years ago

Active Member
Posts: 18
August 30, 2021 9:52 pm
Reply toChrisChris
DNkRockzzzzZ1
Chris

@chris thank you

Chris liked
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