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[Solved] User registration no longer possible.

9 Posts
3 Users
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DNkRockzzzzZ1
Posts: 18
Topic starter
(@dnkrockzzzzz1)
Active Member
Joined: 3 years ago

Hi,

today I noticed that in my forum the user registration doesn´t work anymore. If I want to register a new account I get the message "Error, enter a username". But there is a username given in the registration form.

I was deactivating the cache plugin but it didn´t help. There was a time when everything worked fine.

Please help.

wpForo Version
1.9.9
WordPress Version
5.8
7.3.29
10.1.48-MariaDB-0+deb9u2
Topic Tags
8 Replies
dimalifragis
Posts: 1828
(@dimalifragis)
Noble Member
Joined: 3 years ago

There are errors:

 

3 Replies
DNkRockzzzzZ1
(@dnkrockzzzzz1)
Joined: 3 years ago

Active Member
Posts: 18

@dimalifragis hi. Thanks for your answer. What kind of errors are those? How can I fix it?

dimalifragis
(@dimalifragis)
Joined: 3 years ago

Noble Member
Posts: 1828

@dnkrockzzzzz1 Well to be honest, i have no idea. It may be a conflict with an other plugin.

 

DNkRockzzzzZ1
(@dnkrockzzzzz1)
Joined: 3 years ago

Active Member
Posts: 18

@dimalifragis ok thanks. Let´s wait what the admin says.

Chris
Posts: 2391
Admin
(@chris)
Support Team
Joined: 1 year ago

Hi @dnkrockzzzzz1,

We have checked your website with ours and find out that the problem is not from wpForo, I think that the error comes from an WordPress user plugin, I suggest you to disable that kind of plugins and retry registration.

If the problem won't be from another plugin, we will need administrator credentials that we could find the error, send it by this mail: info[at]gvectors.com

3 Replies
DNkRockzzzzZ1
(@dnkrockzzzzz1)
Joined: 3 years ago

Active Member
Posts: 18

Hi,

I deactivated the plugins and the problem was this plugin Restrict Usernames Emails Characters.

I was using it to prevent the spambots who are all the time registering fake accounts in my forum to put their Advertising in the signature and Account info. It seems to be not copatible with wp foro.

Chris
Admin
(@chris)
Joined: 1 year ago

Support Team
Posts: 2391

@dnkrockzzzzz1,

If you have spam problem I can recommend you to read this topic about spam it may be helpful for you:
https://wpforo.com/community/faq/how-to-stop-spam/

DNkRockzzzzZ1
(@dnkrockzzzzz1)
Joined: 3 years ago

Active Member
Posts: 18

@chris thank you