why are you disarranging our sub forums? and rearranging them to other forums and even removing sub forums and making them entirely a forum of their own without subforums??
why do you do that?
We do nothing on your forum. The only admin is you. So my question is; how are you disarranging your sub forums? And why you're asking this question us?
Please be informative, we can't follow you. Leave some screenshot and explain your issue.
i saw a similar issue
https://wpforo.com/community/how-to-and-troubleshooting-2/save-forums-order-and-hierarchy-problem/
but i dont understand why Bob said this is a 'POST SIZE' issue??
why is that a post size issue?
what's a better way to fix this? without messing up the server files
If you have tons of sub-forums, your server doesn't allow saving and you lose all hierarchy.
When you submit the [save forum hierarchy] button the browser sends tons of information to server. But all servers have limits for submitted data. You should contact to your hosting service and ask them increase the limits of these PHP parameters to:
- php_value post_max_size 512M
- php_value max_input_vars 10000
Otherwise, the forum hierarchy information will not be received by your server when you click the [save forum hierarchy] button and you'll lose all parent-child settings.
we are on aws and i manage it but not techie
plese give me specific intructions
we using bitnami on ec2
What means "aws"? This is a hosting service configuration issue. That's not easy to instruct such things. I'm sorry, but we're not hosting service configuration instructors. Your hosting service should have a support. You pay them for the support. So, please open a support ticket or contact them directly and ask them increase your hosting PHP parameters to these:
- php_value post_max_size 512M
- php_value max_input_vars 10000
Also, you can follow to these URLs, there are many articles with step-by-step instruction:
We don't ask for support. We help our users for free as much as we can.
First please try this, but change the value from 4000 in examples to 10000:
https://themezly.com/docs/how-to-increase-the-max-input-vars-limit/
Directive for .htaccess
php_value max_input_vars 10000
php_value post_max_size 512MDirective for php.ini or .user.ini
max_input_vars =10000
post_max_size =512MDirective for wp-config.php
@ini_set( 'max_input_vars' , 10000 );
@ini_set( 'post_max_size' , '512M');
Once you changed, go to Forums > Forums admin page, change one forum to sub-forum and save it. If it's saved then the problem is fixed.
im just wary.
the last time i changed something in the server, i got a white screen of death on the entire site
i had to redo the site manually which was really tiresome and frustrating
how do i make sure that doesn't happen again if i follow your instructions?
what are the things i need to be aware of?
Ok, then send cPanle access to support[at]gvectors.com email address. We'll try to help you.
Yes, but we need Wordpress admin access too. You should send both, the FTP and Wordpress admin login details.
You may even delete 50% of your forums. It doesn't matter.
It means your server still doesn't have enough value for those process. The size of forums data is still bigger than the allowed sizes (max_input_vars and post_max_size) by your server.
We've not received any email from you. Don't forget refer to this topic.
sorry our chairman is offline but ill send it to you as soon as he forward to me credentials, thank
before you do anything on our server, do you recommend us cloning our amazon web services ec2 instance? or is it ok?
we just wanna make sure we dont redo everythign again he he
