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[Solved] Cover image not updating within mobile. (2.0.7)

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Last Post by Cotner 2 years ago

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Posts: 126

Cotner

Topic starter

Sep 09, 2022 1:59 pm

(@cotner)

Estimable Member

Joined: 2 years ago

With the new 2.0.7 version, my users are now able to upload a cover image and it saves for them. But we have found that this only works on DESKTOP.

If they try to update their cover image on Mobile, the image is NOT saved/updated. I confirmed this myself on iOS 15.6.1 on Safari.

I just tried to do the same on THIS wpForo board and was unable to update my cover photo on mobile as well.

Topic Tags

Cover image

5 Replies

Posts: 3627

Chris

Sep 10, 2022 12:43 pm

(@chris)

Famed Member

Joined: 3 years ago

Hi @cotner,

Tried with iPhone X, Safari browser, uploading photo from the phone worked, with no issue.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

3 Replies

Cotner

(@cotner)

Joined: 2 years ago

Estimable Member

Posts: 126

Sep 10, 2022 2:41 pm

Reply to

Chris

Posted by: @chris

Hi @cotner,

Tried with iPhone X, Safari browser, uploading photo from the phone worked, with no issue.

I have no clue. I just know that my users are unable to upload a cover photo from mobile as well.

Robert

Admin

(@robert)

Joined: 9 years ago

Support Team

Posts: 10590

Sep 12, 2022 4:35 pm

Reply to

Cotner

@cotner,

Just ask them to use Chrome or Firefox. This is a Mobile Safari issue.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.