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[Solved] user not getting group after registration

7 Posts
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MarcelDerAdmin
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(@marcelderadmin)
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Joined: 6 years ago
[#12750]

I checked the routine of the registration process and as it turn out a new registered user with confirmed account is not getting any group at all Default is set. Because a new user is not getting any role they cant see anything


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(@martin)
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Joined: 10 years ago

Hi @marcelderadmin,

What registration form you use? Have you tried to disable other plugins and test it?


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MarcelDerAdmin
(@marcelderadmin)
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@martin I'm using wpForo default sign up https://adsoleware.com/community/?foro=signup

I discovered that when i press the "synchronize" button the problem is gone but i have read that this normaly happens automatic because of some event happening, but this is not happening in my case.

 


Robert
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@marcelderadmin,

Does the problem still exist? If so, we have to ask you for admin login details. Please send it  via info[at]gvectors.com email address.

 


MarcelDerAdmin
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MarcelDerAdmin
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@robert Yeah they are still happening

 


MarcelDerAdmin
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@robert When do i know that this is fixed or debugged?

 


Robert
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@marcelderadmin,

This was fixed yesterday. Please don't delete default usergroups. All issues were started when you deleted default usergroups. We fixed the issue on your website, now all should work fine.

 


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