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wpForo 1.x.x [Solved] user not getting group after registration

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MarcelDerAdmin
Posts: 37
Topic starter
(@marcelderadmin)
Trusted Member
Joined: 5 years ago

I checked the routine of the registration process and as it turn out a new registered user with confirmed account is not getting any group at all Default is set. Because a new user is not getting any role they cant see anything

6 Replies
Posts: 992
Moderator
(@martin)
Support Team
Joined: 8 years ago

Hi @marcelderadmin,

What registration form you use? Have you tried to disable other plugins and test it?

5 Replies
MarcelDerAdmin
(@marcelderadmin)
Joined: 5 years ago

Trusted Member
Posts: 37

@martin I'm using wpForo default sign up https://adsoleware.com/community/?foro=signup

I discovered that when i press the "synchronize" button the problem is gone but i have read that this normaly happens automatic because of some event happening, but this is not happening in my case.

 

Robert
Admin
(@robert)
Joined: 9 years ago

Support Team
Posts: 10591

@marcelderadmin,

Does the problem still exist? If so, we have to ask you for admin login details. Please send it  via info[at]gvectors.com email address.

 

MarcelDerAdmin
(@marcelderadmin)
Joined: 5 years ago

Trusted Member
Posts: 37

@robert Yeah they are still happening

 

MarcelDerAdmin
(@marcelderadmin)
Joined: 5 years ago

Trusted Member
Posts: 37

@robert When do i know that this is fixed or debugged?

 

Robert
Admin
(@robert)
Joined: 9 years ago

Support Team
Posts: 10591

@marcelderadmin,

This was fixed yesterday. Please don't delete default usergroups. All issues were started when you deleted default usergroups. We fixed the issue on your website, now all should work fine.