wpForo 1.x.x [Closed] 502 bad gateway. Problem with log in

How-to and Troubleshooting

Last Post by Robert 4 years ago

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matiasRV

Topic starter

Mar 27, 2020 10:37 pm

(@matiasrv)

New Member

Joined: 4 years ago

Hello,

I am having problems with the login to the forum, this is my website: laboratorio.ayudadigitalcovid.org . The problem is exactly the same as the one described in this thread:

https://wpforo.com/community/how-to-and-troubleshooting-2/502-bad-gateway/

But I couldn't fix it, I just disabled the "Replace Reset Password Page URL to Forum Reset Password Page URL" option. And the same goes for the Facebook login. I have to recall though that this is not happening to all users, but just to some of them. As a curiosity, all logins from Spain are working, and some of the logins from out of Spain do not work (the hosting company, webempresa, is Spanish).

Thanks a lot for your help.

Matías.

2 Replies

Posts: 1602

Anonymous20

Mar 28, 2020 1:05 am

(@anonymous20)

Noble Member

Joined: 8 years ago

This 99% of the time is a hosting problem. Usually a slow server or database, a dns problem and many others all related to hosting.

Sometimes it is plugin problem.

What do your hosting company says?

There is a lot of information about Wordpress and that error on the net.

Posts: 10503

Robert

Admin

Mar 28, 2020 7:45 am

(@robert)

Support Team

Joined: 8 years ago

This is not wpForo issue and this is not related to the topic you're referring. That topic was created in 2018 and the issue was fixed.

We couldn't check the issue, because the registration with email confirmation was disabled.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.