Limited Support
Our support team is currently on holiday from December 25, 2025 to January 7, 2026, and replies may be delayed during this period.
We appreciate your patience and understanding while our team is away. Thank you for being part of the wpForo community!
Merry Christmas and Happy Holidays! 🎄
Hello,
And thank you for this great forum software. It's amazing..
I have 2 questions:
1. I want to add a [shortcode] as a regular hyperlink in my emails. I do this to make sure all newsreaders can read it, and also to get the linespacing right. If for example I use [confirm_link] in my email and I put it in a hyperlink, I get something like <a href = Confirmation my subscription actual-link with the shortcode link actually working fine, but the url I was referring to (actual-link) not being hyperlinked at all.
And Confirm my subscription seems to take up a huge amount of linespace/padding top and bottom.
So, is it possible to put a shortcode in a hyperlink ?
2. I got my subscription email looking fine in outlook, gmail etc, but when I look it up in outlook on my iPhone, it does not seem to respect newlines. This is not a wpforo problem only though, I have this with the newsletter plugin as well and it seems outlook related. Still, it would be great if there's a way around this.
The mails that outlook seems to be fine with on mobile have this as linespacing:
&nbsp;
But if emails have this:
<p>Hello [user_display_name]!</p><p>Thank you for subscribing to [entry_title]. This is an automated response. Beep boop
There will be no empty line between Hello [user_display_name] and Thank you...
Would greatly appreciate your help!
Dear Atvvta
Sorry for the late response.
You can find and edit the email templates in the following paths:
- Single Board Forum:
- Dashboard > wpForo > Settings > Subscriptions & Mentioning
- Dashboard > wpForo > Settings > Subscriptions & Mentioning
- Multi-Boards Forum:
- Dashboard > EN Forum > Settings > Subscriptions & Mentioning
- Dashboard > FR Forum > Settings > Subscriptions & Mentioning
- Dashboard > EN Forum > Settings > Subscriptions & Mentioning