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adding a shortcode as a http link and emails not respecting newlines in outlook mobile

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Posts: 5
Topic starter
(@atvvta)
Active Member
Joined: 3 months ago

Hello,

And thank you for this great forum software. It's amazing..

I have 2 questions:

1. I want to add a [shortcode] as a regular hyperlink in my emails. I do this to make sure all newsreaders can read it, and also to get the linespacing right. If for example I use [confirm_link] in my email and I put it in a hyperlink, I get something like <a href = Confirmation my subscription actual-link with the shortcode link actually working fine, but the url I was referring to (actual-link) not being hyperlinked at all. 

And Confirm my subscription seems to take up a huge amount of linespace/padding top and bottom.

So, is it possible to put a shortcode in a hyperlink ?

2. I got my subscription email looking fine in outlook, gmail etc, but when I look it up in outlook on my iPhone, it does not seem to respect newlines. This is not a wpforo problem only though, I have this with the newsletter plugin as well and it seems outlook related. Still, it would be great if there's a way around this.

The mails that outlook seems to be fine with on mobile have this as linespacing:

&amp;nbsp;

But if emails have this:

<p>Hello [user_display_name]!</p><p>Thank you for subscribing to [entry_title]. This is an automated response. Beep boop

There will be no empty line between Hello [user_display_name] and Thank you...

Would greatly appreciate your help!

1 Reply
Sofy
Posts: 4900
 Sofy
Admin
(@sofy)
Support Team
Joined: 7 years ago

Dear Atvvta

Sorry for the late response. 

You can find and edit the email templates in the following paths:

  • Single Board Forum:
    • Dashboard > wpForo > Settings > Subscriptions & Mentioning
  • Multi-Boards Forum:
    • Dashboard > EN Forum > Settings > Subscriptions & Mentioning
    • Dashboard > FR Forum > Settings > Subscriptions & Mentioning

 

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