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How-to and Troubleshooting

Last Post by Sofy 6 years ago

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Posts: 32

vtr666

Topic starter

Jan 13, 2018 12:42 pm

(@vtr666)

Eminent Member

Joined: 8 years ago

wpForo 1.4.5 | WordPress 4.8.4.
Hello. The avatars of the forum have ceased to appear in the posts of wordpress. Standard avatars are displayed.

Checked in 2 themes: voice and avada.

Screenshot_6.png

Topic Tags

avatar disable avatar

15 Replies

Posts: 10587

Robert

Admin

Jan 14, 2018 4:40 pm

(@robert)

Support Team

Joined: 9 years ago

Do you have other Profile Plugins?

wpForo replace all avatars without any issue, this is something strange. please do following:

1. make sure these options are enabled in Forums > Settings > features admin page:

Replace Author Avatar with Forum Profile Avatar
Enable Avatars
Enable Custom Avatars

2. Navigate to Dashboard > Forums > Dashboard admin page and click on [Delete Users Cache] button.

3. Disable other plugins and test it again.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 32

vtr666

Topic starter

Jan 15, 2018 12:04 am

(@vtr666)

Eminent Member

Joined: 8 years ago

I checked on 2 completely different sites. Avatars do not work in WordPress 4.8.4. One site was on a local hosting.

Parameters included. Cache plugins are disabled. Kesh forum cleared.

There are no plugins for profiles. On the previous version wpforo all worked.

Screenshot_11.png

Posts: 10587

Robert

Admin

Jan 15, 2018 10:47 pm

(@robert)

Support Team

Joined: 9 years ago

Could you please check it with latest version of WP and wpForo. wpForo has hundreds of small features and that impossible to check on each WordPress version. Maybe wpForo Avatars don't replace other avatars in WP 4.8.4 version.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Posts: 32

vtr666

Topic starter

Jan 16, 2018 7:17 pm

(@vtr666)

Eminent Member

Joined: 8 years ago

With the version of WordPress 4.9.1 also avatars do not work.
Version 4.8.4 is the penultimate version. Next 4.9.1
In the previous version of wpforo it was impossible to change the avatar. When changing the avatar - it remained cached on the client's browser side. But the avatars were displayed in Wordpress comments. Now integration is absent.

Screenshot_5.png