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wpForo 1.x.x [Solved] Can't see editor while adding a reply as a guest

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How-to and Troubleshooting

Last Post by Alvina 4 years ago

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Posts: 13

iheartnoise

Topic starter

Dec 23, 2020 1:44 am

(@iheartnoise)

Eminent Member

Joined: 4 years ago

While I'm logged in I can see editor just fine

While logged out, however, all I get is a spinning circle - any idea what the issue could be?

Thank you

9 Replies

Posts: 238

RealAct

Dec 23, 2020 3:01 am

(@realact)

Reputable Member

Joined: 7 years ago

@iheartnoise make sure you have cleaned up all caches, that includes, forum cache, WordPress cache if you use any cache plugin, and CloudFlare or CDN if you use them.

Also don't forget to clear up your browser's cache as well.

Cheers.

Posts: 1862

Alvina

Moderator

Dec 23, 2020 10:24 am

(@alvina)

Member

Joined: 5 years ago

Hi @iheartnoise,

Please let us know, is your issue fixed?

If not please leave your forum URL to allow us to check it.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

1 Reply

iheartnoise

(@iheartnoise)

Joined: 4 years ago

Eminent Member

Posts: 13

Dec 23, 2020 12:09 pm

Reply to

Alvina

@alvina

Not fixed, unfortunately

Forum link > https://ihrtn.net/community/

Possibly related - someone I asked to post told me that nothing happens when they do/ they're being returned to the main forum (they were on Safari/mobile).

Thanks for your help!

Posts: 2611

dimalifragis

Dec 23, 2020 12:34 pm

(@dimalifragis)

Famed Member

Joined: 5 years ago

Press f12 and check your console, you have a lot of errors.

2 Replies

iheartnoise

(@iheartnoise)

Joined: 4 years ago

Eminent Member

Posts: 13

Dec 24, 2020 3:40 am

Reply to

dimalifragis

@dimalifragis

I see few things...

ReferenceError: wpForoReCallback is not defined

TypeError: Cannot read property 'editor' of undefined
ReferenceError: tinymce is not defined

TypeError: Cannot read property 'offsetTop' of null

iheartnoise

(@iheartnoise)

Joined: 4 years ago

Eminent Member

Posts: 13

Dec 24, 2020 3:54 am

Reply to

iheartnoise

@dimalifragis

Removed Elementor plugin and most of those errors went away save for "wpForoReCallback is not defined"

Posts: 13

iheartnoise

Topic starter

Dec 24, 2020 4:12 am

(@iheartnoise)

Eminent Member

Joined: 4 years ago

@dimalifragis @alvina

Async JavaScript plugin was the source of the problem

Thanks for your help

1 Reply

Alvina

Moderator

(@alvina)

Joined: 5 years ago

Member

Posts: 1862

Dec 24, 2020 10:23 am

Reply to

iheartnoise

@iheartnoise,

Thank you for letting us know.

Glad to hear the issue is solved.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.