Limited Support
Our support team is currently on holiday from December 25, 2025 to January 7, 2026, and replies may be delayed during this period.
We appreciate your patience and understanding while our team is away. Thank you for being part of the wpForo community!
Merry Christmas and Happy Holidays! 🎄
PS. I am using your excellent plugin on another website and it´s all displayed perfectly like in the attached screenshot. I´d like the menu bar to be displayed like on this website and am comparing settings - without success so far. Are you able to indicate where I have to look please?
Please navigate to Dashboard > Forums > Settings > Features tab, make sure the Show Top/Menu Bar option is enabled. More info here: https://wpforo.com/docs/root/wpforo-settings/features/
I'd also suggest you read this doc: https://wpforo.com/docs/root/getting-started/forum-menu/
Thanks, the Show Top/Menu Bar option has been enabled all the time. See screenshot please.
@Sofy: https://authentic-self-empowerment.com/ase-supervision-group-forum/
Thank you! The only way for now to access the forum (once a user has accessed their profile), is through a hyperlink at the very bottom of the page (Supervision Group page - videos, resources and forum), please see screenshot. This is done because the content should only be viewable to a certain group of people who have undergone training courses with us. So we made the site password protected.
Perhaps this is the issue?
This website has to look as it does and function at all times, what happens if I switch theme?
one of the active plugins or the theme caused the issue. I cannot debug the problem maker thus I've asked you to switch the theme.
There is a blank area at the bottom of the page. and the scroll bar can not reach to the top of the page. I've recorded the video, please watch it: https://www.screencast.com/t/wjlxq0eDRRZg
If the issue doesn't have a relation with the active theme, please deactivate the plugins one by one to find a problem maker.
This is probably your theme issue. The forum menu exist but the theme wrap it in a small frame and doesn't display it. Please contact to this theme developers and ask them help you to fix the problem:
