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[Closed] Critical Error

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 dyka
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(@dyka)
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Joined: 4 years ago
[#24812]

When opening a topic and I forgot my password, it gives a critical error when used, no plug-in is installed, I couldn't understand the problem, how can I do it?


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dimalifragis
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(@dimalifragis)
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Can you explain better your issue?

And what is the critical error?

Maybe post a URL?


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 dyka
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@dimalifragis Website URL

 critical

dimalifragis
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(@dimalifragis)
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Critical doesn't mean anything.

Follow this:

https://wordpress.org/support/article/debugging-in-wordpress/

and tell us the full error.

Also the url you posted, doesn't seem to work (resolve) for me.

The Correct is : https://forum.e-kitapstore.com/


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 dyka
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@dimalifragis I have attached the error log. I think the problem stems from the mail system, can you have a look at the file?

Error Log link: URL


RealAct
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dimalifragis
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@dyka you could try using an alternate method to send mail from your WordPress, such as using the WP Mail SMTP plugin instead of the default PHPMailer. 

Greetings!


dimalifragis
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(@dimalifragis)
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Ok, the error is:

PHP Fatal error: Uncaught Error: Call to undefined function PHPMailer\PHPMailer\mail()

Your hosting provider has disabled the mail functions. Contact their support to fix this.


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 dyka
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(@dyka)
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when opening a thread on the forum error occurs, can you help?

 error

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