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[Solved] Delete user - possible bug?

How-to and Troubleshooting

Last Post by Sofy 7 months ago

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Posts: 20

Coder

Topic starter

May 27, 2024 1:32 pm

(@coder)

Eminent Member

Joined: 9 months ago

I had 8 users displayed in WPforo Members.

I had 8 members in WP Users and deleted 3 test users.

When wanting to sign in again with an earlier used Username/mail address I was advised in the front end that this user already exists.

I noticed in "WPforo members" those users deleted before in "WPadmin - Users" were still there and when trying to deleted the users got this message:"User deletion is not allowed from this screen".

What can I do to fix this? (I run a WP multi site installation)

Users_in_WPforo_members.png

Topic Tags

delete user

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Posts: 4900

Sofy

Admin

May 29, 2024 8:58 am

(@sofy)

Support Team

Joined: 7 years ago

Please note, wpForo uses WordPress functions for deleting users. In other words, user deletion is managed by WordPress.

This should be a permission issue. You should make sure the account has a super admin user role, as only a super admin can delete the user in this case

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Posts: 20

Coder

Topic starter

May 29, 2024 9:43 am

(@coder)

Eminent Member

Joined: 9 months ago

Hi Sofy, I am looged in as Super Admin. - So it appears to be a bug.

Where in the db can I manually remove them please?

1 Reply

Sofy

Admin

(@sofy)

Joined: 7 years ago

Support Team

Posts: 4900

May 29, 2024 11:41 am

Reply to

Coder

@coder

As I've already mentioned, user deletion is managed by WordPress, so you should find the issue outside of the wpForo plugin.

Where in the db can I manually remove them please?

To manually remove users from the database, you can follow the instructions in this article: https://www.stevesims.com/how-to-delete-a-wordpress-user-in-phpmyadmin/

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.