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[Solved] Email links not taking users to last post

9 Posts
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marsm
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(@marsm)
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Joined: 5 years ago
[#23451]

Since the upgrade, I’ve got some users saying that when they click links in email notifications they are taken to the first page of the topic, not to the last read post. Any suggestions?


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Chris
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(@chris)
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Hi @marsm,

Navigate to Dashboard > wpForo > Settings > Action Logging & Views Settings and enable Topic Links - Jump to First Unread Post.


marsm
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(@marsm)
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Thanks Chris. I can confirm that I had already had that enabled, but it's still not working. I've just tested on my account from my mobile phone and it takes me to the first page. 


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Chris
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@marsm,

please provide forum URL.


marsm
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Chris
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@marsm,

Checked in your website with wpForoSupport account works correctly. After first time checking the topic and going to the last post, I have opened the same topic again and it jumped the last post.


marsm
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@chris, whenever I click a link from an email notification it takes me to the first page. When on the site, when clicking on the links they go to the latest post, I agree. It's the links from emails that don't.


Robert
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Chris
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@marsm,

Try to change [topic_url] and [topic_link] email shortcodes to [post_link]. The email templates can be found in wpForo > Settings > Subscriptions & Mentioning tab


marsm
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marsm
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@Robert that worked perfectly. Thank you.


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