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[Closed] Email Notifications show "Hello [user_display_name]!"

9 Posts
5 Users
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JeffJJones
Posts: 40
Topic starter
(@jeffjjones)
Trusted Member
Joined: 4 years ago

After the upgrade to v2.0 and now at v2.0.4, my new post email notifications have stopped showing my name, and instead show...

"Hello [user_display_name]!"

Can I get back to having my name in there?

8 Replies
dimalifragis
Posts: 2577
(@dimalifragis)
Famed Member
Joined: 4 years ago

This is a well known issue, it is currently investigated. Just wait for a fix.

Chris
Posts: 3650
(@chris)
Famed Member
Joined: 3 years ago

Hi @jeffjjones,

Please provide us admin access to your website. We need to check the issue in your website.

Send the admin credentials to info[at]gvectors.com

1 Reply
JeffJJones
(@jeffjjones)
Joined: 4 years ago

Trusted Member
Posts: 40
Posted by: @chris

Hi @jeffjjones,

Please provide us admin access to your website. We need to check the issue in your website.

Send the admin credentials to info[at]gvectors.com

Done. You already had a user account - subscriber role. I changed it to Admin and sent a password reset link if you need it.

Posts: 93
(@nutritionchat)
Estimable Member
Joined: 4 years ago

Same here, a/w fix. The only bug that I've found in an otherwise smooth upgrade. 👍

3 Replies
Robert
Admin
(@robert)
Joined: 8 years ago

Support Team
Posts: 10503

@nutritionchat,

We couldn't find this bug. There is no such problem in our testing and live websites, so the only way to fix this is having an admin access to a site where the issue exists. We're waiting someone who can send admin login details to support[at]gvectors.com email address to let us find the problem maker and fix it.

(@nutritionchat)
Joined: 4 years ago

Estimable Member
Posts: 93

@robert ... done ! Sent directly from WP 'add user'. Look out for the email - any problems let me know.

Interestingly, I have another forum site and this issue does not occur. (Maybe something to do with double-optin, enabled or not? I don't know).

(@nutritionchat)
Joined: 4 years ago

Estimable Member
Posts: 93

Hello [user_display_name]!
New topic has been created on your subscribed forum - General Chat

dimalifragis
Posts: 2577
(@dimalifragis)
Famed Member
Joined: 4 years ago

@chris and @robert see the FUNNY side of it: SEE THE TOPIC NAME notification email below.

The "Hello [user_display_name]" has been converted to my nickname !!!!!

So it is happening here also?