Notifications
Clear all

Email Notifications show "Hello [user_display_name]!"

9 Posts
5 Users
3 Likes
192 Views
JeffJJones
Posts: 37
Topic starter
(@jeffjjones)
Eminent Member
Joined: 2 years ago

After the upgrade to v2.0 and now at v2.0.4, my new post email notifications have stopped showing my name, and instead show...

"Hello [user_display_name]!"

Can I get back to having my name in there?

Topic Tags
8 Replies
dimalifragis
Posts: 1814
(@dimalifragis)
Noble Member
Joined: 3 years ago

This is a well known issue, it is currently investigated. Just wait for a fix.

Reply
Chris
Posts: 2353
Admin
(@chris)
Support Team
Joined: 1 year ago

Hi @jeffjjones,

Please provide us admin access to your website. We need to check the issue in your website.

Send the admin credentials to info[at]gvectors.com

Reply
1 Reply
JeffJJones
(@jeffjjones)
Joined: 2 years ago

Eminent Member
Posts: 37
Posted by: @chris

Hi @jeffjjones,

Please provide us admin access to your website. We need to check the issue in your website.

Send the admin credentials to info[at]gvectors.com

Done. You already had a user account - subscriber role. I changed it to Admin and sent a password reset link if you need it.

Reply
NutritionChat
Posts: 36
(@nutritionchat)
Trusted Member
Joined: 2 years ago

Same here, a/w fix. The only bug that I've found in an otherwise smooth upgrade. 👍

Reply
3 Replies
Robert
Admin
(@robert)
Joined: 7 years ago

Support Team
Posts: 9912

@nutritionchat,

We couldn't find this bug. There is no such problem in our testing and live websites, so the only way to fix this is having an admin access to a site where the issue exists. We're waiting someone who can send admin login details to support[at]gvectors.com email address to let us find the problem maker and fix it.

Reply
NutritionChat
(@nutritionchat)
Joined: 2 years ago

Trusted Member
Posts: 36

@robert ... done ! Sent directly from WP 'add user'. Look out for the email - any problems let me know.

Interestingly, I have another forum site and this issue does not occur. (Maybe something to do with double-optin, enabled or not? I don't know).

Reply
NutritionChat
(@nutritionchat)
Joined: 2 years ago

Trusted Member
Posts: 36

Hello [user_display_name]!
New topic has been created on your subscribed forum - General Chat

Reply
dimalifragis
Posts: 1814
(@dimalifragis)
Noble Member
Joined: 3 years ago

@chris and @robert see the FUNNY side of it: SEE THE TOPIC NAME notification email below.

The "Hello [user_display_name]" has been converted to my nickname !!!!!

So it is happening here also?

Reply