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Hi,
I have a problem regarding the email notification of users who are mentioned by their nicenames in a post.
It seems that email notification sometimes works correctly, sometimes not.
We tested everything. Also we made sure that there are no characters before or after the @nicename - as Robert pointed out in other posts.
We have no idea, why the same user sometimes recieves an email notification and sometimes not.
Can you help?
Thank you!
Maria
i have the same problem but they say is matter of logs
SMTP email is a part of Wordpress and has nothing to do with wpForo. This has been covered several times here, extensively.
Install some WP Plugin for good SMTP delivery that has full logs of email details of transactions. And check what is happening.