#1 WordPress forum plugin created by gVectors Team

wpForo – WordPress Forum Plugin
  • Home
  • Forum
  • Migrate to wpForo
  • Addons
  • Addons Demo
  • Documentation

Forum

Home | Forum

wpDiscuz - WordPress Comment Plugin
  • Forums
  • Members
  • Recent Posts
Forums
Main Support Forums
How-to and Troubles...
Email notifications...
 
Share:
Share
Tweet
Share
Notifications
Clear all

[Solved] Email notifications to admin and users suddenly stopped

    Last Post
RSS

jeanne
Posts: 76
 jeanne
Topic starter
April 13, 2021 4:05 am
(@jeanne)
Trusted Member
Joined: 5 years ago

A few days ago I switched three subscribers to moderator status, made some modifications in their settings and changed the color of the word Moderator from blue to black.  Around the same time, email notifications just stopped and I can't figure out why.  I'd appreciate any help with this. 

Topic Tags
email notification email issues notifications blocked emails
8 Replies
Robert
Posts: 8959
Robert - Twitter
 Robert
Admin
April 13, 2021 7:41 am
(@robert)
Support Team
Joined: 6 years ago

@jeanne,

Please specify what email notifications are stopped, there are lots of email notification types. Also, whose email notifications are stopped?

Are they subscribed to the forums and topics? They can check it and manage their subscriptions in My Profile > Subscription Tab.

Also, they can receive notifications about new topics and posts if their emails are inserted in the corresponding field of the Forums > Settings > Emails admin page.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
3 Replies
jeanne
 jeanne
(@jeanne)
Joined: 5 years ago

Trusted Member
Posts: 76
April 13, 2021 5:55 pm
Reply toRobertRobert

@Robert All email notifications are not working. Until three days ago, the administrator (me) and subscribers received:

Administrator notification via email on new post and on new topic

Subscriber notification via email on new post and new topic

New reply notification email subject and message

New topic notification email subject and message

User mention message subject and body

Also bell notifications have never shown up on the forum.  I think I have to activate them but I'm unsure how to do this.

This stoppage happened soon after I made these changes:

I changed the color of the word Moderator from blue to black.

I changed three subscribers' status from subscriber to moderator, and changed some of the privileges for moderators, first adding them, then unchecking them, then adding them again. 

I did not empty the forum cache afterwards, but did empty it today, hoping it would restore notifications. 

 

Reply
jeanne
 jeanne
(@jeanne)
Joined: 5 years ago

Trusted Member
Posts: 76
April 14, 2021 1:11 am
Reply tojeannejeanne
Robert

I discovered the problem was with the host, GoDaddy.  Their security system had flagged and blacklisted the site because of all the email notifications the forum was sending to subscribers. Apparently when a Wordpress site is part of their shared hosting program, the host may flag it and prevent it from sending out emails.  They thought it was spam when it was just wpforo plugin sending new reply and new topic email notifications to the subscribers. It's been fixed now.

But I wonder if anyone else here has had that problem. GoDaddy said that if I hadn't corrected it with them, my site's reputation could have been harmed by being blacklisted. 

Reply
Robert
 Robert
Admin
(@robert)
Joined: 6 years ago

Support Team
Posts: 8959
Robert - Twitter
April 15, 2021 9:06 am
Reply tojeannejeanne
jeanne
Robert

@jeanne,

I think you should use some SMTP service with this plugin:

https://wordpress.org/plugins/wp-mail-smtp/

  1. SMTP.com (Recommended)
  2. Sendinblue SMTP (Recommended)
  3. Mailgun SMTP
  4. SendGrid SMTP
  5. Gmail SMTP
  6. Microsoft SMTP (Outlook.com and Office 365)
  7. Amazon SES SMTP
  8. Zoho Mail SMTP
  9. All Other SMTP

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
jeanne liked
dimalifragis
Posts: 967
 dimalifragis
April 15, 2021 10:46 am
(@dimalifragis)
Prominent Member
Joined: 2 years ago

Find and move to a good hosting company.

@robert Gmail smtp is not a good solution.

Reply
jeanne liked
jeanne
Posts: 76
 jeanne
Topic starter
April 15, 2021 12:05 pm
(@jeanne)
Trusted Member
Joined: 5 years ago

@Robert and @dimalifragis, Thank you for the suggestions.  Page loading is also too slow now no matter what we do. I welcome any suggestions for website hosts who are reliable.  This forum (wpforo/community) is always up and running but GoDaddy has dropped the ball on me about once a year over the last four years. 

I would appreciate suggestions for website hosts from people who run wpforo sites that are about the same size as this one. I get about 360,000 pageviews a month.

Reply
fawp liked
dimalifragis
Posts: 967
 dimalifragis
April 16, 2021 11:29 pm
(@dimalifragis)
Prominent Member
Joined: 2 years ago

I would like to correct my comment above.

Checking your site, it seems that it is not an issue with Godaddy but issues due to Wordpress conflicts/errors. Also you use Sucuri proxy_whatever and maybe also something wrong is with all that complexity. Slowness included.

Reply
jeanne liked
1 Reply
jeanne
 jeanne
(@jeanne)
Joined: 5 years ago

Trusted Member
Posts: 76
April 17, 2021 12:23 am
Reply todimalifragisdimalifragis

@dimalifragis. Thank you for this observation. I will think further about  having too many operations going on at the same time.

 

Reply
  All forum topics
  Previous Topic
Next Topic  
Related Topics
  • Send notification to registered users
    4 months ago
  • How do members know when I post a new Forum post or add a comment
    5 months ago
  • Conformation email not being sent out
    6 months ago
  • Email Confirmation is not recieved.
    10 months ago
  • Color for unread and email notification
    1 year ago
Topic Tags:  email notification (21), email issues (19), notifications (19), blocked emails (1),

Forum Search

Join Us!

Download wpForo plugin
on WordPress.org

wpForo Addons

wpforo-private-messages wpforo-advanced-attachments-128x128 wpforo-embeds-128x128 wpForo User Custom Fields addon wpForo – Blog Cross Posting addon wpForo Ads Manager wpForo – WooCommerce Memberships Integration wpForo Emoticons wpForo – Tenor GIFs Integration
View all Addons »

Recent Topics

  • File in antisapm protection not deleted

    By pesimist57, 5 hours ago

  • How to make URL dynamic like - post1233

    By kedy, 6 hours ago

  • Error 2253 Root Cause

    By aaronmckeon, 24 hours ago

  • Forum page

    By Charlespresh, 2 days ago

  • How can I make notification bell appear site wide?

    By marios, 2 days ago

  • wpForo not working correctly with Silk browser on Fire 7 Tablet

    By starman71, 3 days ago

Topic Tags

  • translation49
  • css49
  • plugin conflict48
  • seo45
  • new features43
  • buddypress42
  • ultimate member40
  • avatar40
  • forum40
  • moderation38
  • login38
  • registration36
  • threaded layout35
  • cache33
  • editor32
  • menu32
  • shortcode30
  • spam29
  • phrases28
  • forum accesses28
View all tags (2160)

Recent Posts

  • RE: Show Likers with their avatar

    Hi @chris thanks for your helpbut what do you mean b...

    By Tutrix, 1 hour ago

  • RE: File in antisapm protection not deleted

    Hi @pesimist57, This is not related to wpForo, please...

    By Chris, 3 hours ago

  • RE: How to make URL dynamic like - post1233

    @martin @chris Yes I understand this. I know the sh...

    By kedy, 6 hours ago

  • RE: how to add image in the post?

    I think it's working.. Thank you @chris

    By kedy, 6 hours ago

  • RE: wpForo 2 Major Update is Imminent!

    Damn, i was really looking forward to this feature as I...

    By Macky, 18 hours ago

  • RE: How can i remove the Buttons under Name?

    @y-3 ##wpforo #wpforo-wrap .wpfl-1 .wpforo-post .wpf...

    By Tutrix, 20 hours ago

  • RE: Error 2253 Root Cause

    Hi @robert - Thanks. I have reviewed those threads and...

    By aaronmckeon, 20 hours ago

Share:
Share
Tweet
Share
  Forum Statistics
20 Forums
9,749 Topics
49.4 K Posts
10 Online
43.3 K Members

Latest Post: Show Likers with their avatar Our newest member: Rupiahtoto Bandar Togel Resmi ... Recent Posts Unread Posts Tags

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed

Powered by wpForo | Copyright © 2016-2022 gVectors Team
Copyright Registration Service - Click here for more information or to register work
wpForo is Registered with the IP Rights Office
Copyright Registration Service

Ref: 4477265538
  • Home
  • Forum
  • Migrate to wpForo
  • Addons
  • Addons Demo
  • Documentation