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Hi,
I really love this plugin, but I encountered some issues:
1: when I access with thie address: www.socinsignt.com/community/, it shows 404 error. However, if I use https://www.socinsight.com/index.php/community/ , it is able to be accessed.
2. Even though I used https://www.socinsight.com/index.php/community/ to view the forum, it still shows "nothing found" when I clicked one of the forum topic.
I attached the page link here, and please ignore those Chinese characters. Thank you very much!
Best Regard,
Zhongzheng
Hi @zhongzheng,
The problem comes from your WordPress permalink settings. Somehow you've set to use index.php on the website URL. It should be removed either from Dashboard > Settings > General or Dashboard > Settings > Permalink admin page. Once it's removed, go to Dashboard > Forums > Settings > General Tab and update the options.
Here are some suggestions how to remove the index.php from your website URL: https://www.google.com/search?client=firefox-b-d&q=how+to+remove+index.php+from+url+wordpress