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[Closed] Encoutnered errors when access www.xxx.com/community/

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(@zhongzheng)
New Member
Joined: 5 years ago
[#16584]

Hi,

I really love this plugin, but I encountered some issues: 

1: when I access with thie address: www.socinsignt.com/community/, it shows 404 error. However, if I use https://www.socinsight.com/index.php/community/ , it is able to be accessed. 

2. Even though I used https://www.socinsight.com/index.php/community/ to view the forum, it still shows "nothing found" when I clicked one of the forum topic. 

 

I attached the page link here, and please ignore those Chinese characters. Thank you very much!

 

Best Regard,

Zhongzheng

Annotation 2021 04 22 122350

1 Reply
Robert
Posts: 10720
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(@robert)
Support Team
Joined: 2 months ago

Hi @zhongzheng,

The problem comes from your WordPress permalink settings. Somehow you've set to use index.php on the website URL. It should be removed either from Dashboard > Settings > General or Dashboard > Settings > Permalink admin page. Once it's removed, go to Dashboard > Forums > Settings > General Tab and update the options.

Here are some suggestions how to remove the index.php from your website URL: https://www.google.com/search?client=firefox-b-d&q=how+to+remove+index.php+from+url+wordpress


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