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[Solved] Forum and topic statistic issue, zero posts

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Wendell
Posts: 224
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 Wendell
Beta Tester
May 7, 2018 4:48 pm
(@wendell)
Estimable Member
Joined: 5 years ago

Just to clarify -- by "delete it", I suspect that you mean I should delete the wpForo plugin via SFTP. Is that correct?

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Robert
Posts: 9089
Robert - Twitter
 Robert
Admin
May 8, 2018 12:22 pm
(@robert)
Support Team
Joined: 6 years ago

When you click on delete button of a plugin in Dashboard > Plugins admin page WordPress deletes plugin folder and files, so you don't need to connect via SFTP and delete. Yes, just click on the delete button, delete wpForo folder and file and install it again.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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Wendell
Posts: 224
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 Wendell
Beta Tester
May 8, 2018 2:03 pm
(@wendell)
Estimable Member
Joined: 5 years ago

Sorry, it just makes me a little nervous...

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Wendell
Posts: 224
Wendell - Facebook
 Wendell
Beta Tester
May 9, 2018 1:17 am
(@wendell)
Estimable Member
Joined: 5 years ago

Okay, I followed the instructions exactly as written, but I'm still seeing zeros for posts, although one or two of them do show some actual numbers. So I ran through the procedure again, and still the same.

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Sofy
Posts: 4057
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 Sofy
Admin
May 9, 2018 2:11 pm
(@sofy)
Support Team
Joined: 4 years ago

Hi Wendell,

Posted by: Robert

@wendell,

  1. Please deactivate wpForo (not uninstall), delete it, then search and install it again.
  2. Then navigate to Dashboard > Forums > Dashboard admin page.
  3. First click on [Update Forums Statistic], then [Update Topics Statistic] and finally the [Delete all caches].
  4. After this, if you have a cache plugin, delete all caches of that plugin. Then do Ctrl+F5 on forum front and check it again.

Could you please swap the steps mentioning in the previous post:

First click on [Update Topics Statistic], then [Update Forums Statistic] and finally the [Delete all caches].

 

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
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  Forum Statistics
21 Forums
9,926 Topics
50.2 K Posts
14 Online
47.7 K Members

Latest Post: Font Awesome Icons Our newest member: Дорогой Магазин Recent Posts Unread Posts Tags

Forum Icons: Forum contains no unread posts Forum contains unread posts

Topic Icons: Not Replied Replied Active Hot Sticky Unapproved Solved Private Closed

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