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Forum configured emails defaulted back to standard WordPress emails

5 Posts
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Posts: 3
Topic starter
(@mgrant)
Active Member
Joined: 9 months ago

We have configured new user registration emails for users and password reset emails. Up until last Friday this was working fine but it has since defaulted back to a standard WordPress login email without any of the personalisation, so people are unclear what the emails are for.

The way our forum is set up is that we have not enabled 'Enable User Registration' as it's closed access for the time being. But we have enabled 'Enable User Registration email confirmation' 

Any idea why this is happening and how we can resolve the issue? 

4 Replies
Sofy
Posts: 5483
 Sofy
Admin
(@sofy)
Support Team
Joined: 8 years ago

Hi,

This issue will be fixed in the next update. 

Reply
Posts: 3
Topic starter
(@mgrant)
Active Member
Joined: 9 months ago

Thank you - when will the next update be? 

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2 Replies
Sofy
 Sofy
Admin
(@sofy)
Joined: 8 years ago

Support Team
Posts: 5483

@mgrant 

No ETA yet. I'll update this topic once I get some news for you. 

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(@mgrant)
Joined: 9 months ago

Active Member
Posts: 3

@sofy hello, is there any update on this please? If not, is there any workaround to resolve this whilst awaiting the next update?

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