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[Closed] Help! My site is having fatal issue

4 Posts
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(@obeyafriday)
Active Member
Joined: 5 years ago
[#18581]

Sir,

Help me check this fatal error on my site and solve it for me please.

I cannot login to my site anymore. My users also cannot login either.

The error is beyond my control, help troubleshooting the problem please.

See the screenshot below

It's very urgent sir.

Thanks

 超级截屏 20210912 053649
The page I need help with

3 Replies
Robert
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(@robert)
Support Team
Joined: 2 months ago

@obeyafriday,

Some plugin generates error and crashes the header. The header error goes through all other plugins and generates new errors from wpForo and from other plugins. In other words this is not wpForo error. This is either a problem from the active theme functions.php file or from other plugins. I recommend review your changes in the theme and disable other plugins. If the issue is fixed, then activate the plugins one by one and find the error generator.


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(@obeyafriday)
Joined: 5 years ago

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Posted by: @robert

@obeyafriday,

Some plugin generates error and crashes the header. The header error goes through all other plugins and generates new errors from wpForo and from other plugins. In other words this is not wpForo error. This is either a problem from the active theme functions.php file or from other plugins. I recommend review your changes in the theme and disable other plugins. If the issue is fixed, then activate the plugins one by one and find the error generator.

Thank you sir,

 

I was actually trying to instruct my users to sign up to the site by inputting some text in wpforo plugin editor.
The text is "Join obeyafriday.com by register here".
When I suspected it could be the cause, I removed the text but still, the problem persists.

What do you think? Could it be?


Chris
(@chris)
Joined: 5 years ago

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Posts: 3610
Robert
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Hi @obeyafriday,

I don't follow you, we can't find the forum page, error page, and did you try to do what Robert recommended you?


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