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wpForo 1.x.x [Solved] How to get my forum to work

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djdubuque
Posts: 23
Topic starter
(@djdubuque)
Eminent Member
Joined: 4 years ago

As you can see when you are starting a new topic the editor looks normal, but in mine it looks like below.

 

My topic editor

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11 Replies
Sofy
Posts: 4054
 Sofy
Admin
(@sofy)
Support Team
Joined: 5 years ago

Hi @djdubuque,

This kind of problem is usually caused by either a conflict with your theme or with other plugins.

Please try to deactivate plugins one by one and check after each deactivation. Please keep the cache plugin deactivated during this testing process. 

8 Replies
djdubuque
(@djdubuque)
Joined: 4 years ago

Eminent Member
Posts: 23

OK I'm down to the following plugin and I got this

deactivated Mesmerize Companion plugin

Second

Sofy
 Sofy
Admin
(@sofy)
Joined: 5 years ago

Support Team
Posts: 4054

ok @djdubuque,

Could you please also deactivate Autoptimize plugin, delete all caches (press CTRL+F5) and check again?

If it doesn't help please register a new test user and send login details to info[at]gvectors.com email address to allow us to check it. This also could be a CSS conflict with active theme or other plugins. 

djdubuque
(@djdubuque)
Joined: 4 years ago

Eminent Member
Posts: 23
Sofy
 Sofy
Admin
(@sofy)
Joined: 5 years ago

Support Team
Posts: 4054

@djdubuque,

The issue is already solved. Just delete all caches and check again (press CTRL+F5 twice on frontend). 

 

djdubuque
(@djdubuque)
Joined: 4 years ago

Eminent Member
Posts: 23

Yes and no Yes if I keep the plugin deactivated it will work but I need the pluging to dispaly my site as it should.

Sofy
 Sofy
Admin
(@sofy)
Joined: 5 years ago

Support Team
Posts: 4054

@djdubuque,

Do you mean the Mesmerize Companion plugin? We've installed this plugin on our test websites and don't faced with such issue. If it possible please change the role of the test user to admin and let us know. This will allow us to debug it. 

djdubuque
(@djdubuque)
Joined: 4 years ago

Eminent Member
Posts: 23

Ok done

djdubuque
(@djdubuque)
Joined: 4 years ago

Eminent Member
Posts: 23

Any progress on this issue?

Robert
Posts: 9966
Admin
(@robert)
Support Team
Joined: 7 years ago

Hi @djdubuque,

There maybe two issue:

1. We found conflict with Mesmerize Companion plugin, this plugin stops loading of editor JS files, it does hard affection and conflicts. We recommend contact to this plugin support and let them know that this plugin stops loading of tinymce.min.js file.

2. make sure the Disable Visual Editor option is unchecked in Dashboard > Users > Your Profile admin page.

djdubuque
Posts: 23
Topic starter
(@djdubuque)
Eminent Member
Joined: 4 years ago

I had my site worked on by a Freelancer and they were able to manipulate the site to show the editor in the forums.  What they did was setup a script to deactivate the problem plugins when a member logs in and the editor will show up in the forums.  Once they logout the script re-activates the problem plugins.  This is so that the theme displays correctly.

I've tested this from more than one account logged in at one time and it seems to work without issues.  I'll keep you posted if anything unusual happens.