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Images warped when selecting

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Regorhammer
Posts: 17
 Regorhammer
Topic starter
July 28, 2021 12:11 pm
(@regorhammer)
Active Member
Joined: 2 years ago

Hi guys.

 

In our forum, the thumbnails of the attachments members post  are perfect in size but when we click on them to see a bigger version, it is all warped/ stretched. Please could some one advise on how to rectify this?

 

Thanks in advance

Topic Tags
graphics attachments
7 Replies
Robert
Posts: 8968
Robert - Twitter
 Robert
Admin
July 28, 2021 3:45 pm
(@robert)
Support Team
Joined: 6 years ago

Hi @regorhammer,

Are you talking about the default file attachments, or maybe you use the Advanced Attachment addon? Please leave a direct link to that image or show some screenshot, i cannot follow you.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

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Regorhammer
Posts: 17
 Regorhammer
Topic starter
July 28, 2021 3:53 pm
(@regorhammer)
Active Member
Joined: 2 years ago

Here you go...

 

 Screenshot-18.png
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1 Reply
Robert
 Robert
Admin
(@robert)
Joined: 6 years ago

Support Team
Posts: 8968
Robert - Twitter
July 28, 2021 3:57 pm
Reply toRegorhammerRegorhammer

@regorhammer,

This is not wpForo feature. It seems you use some lightbox plugin which works for all images of your website. Please contact the lightbox plugin for further support.You can find that plugin in your Dashboard > Plugins admin page.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
Regorhammer
Posts: 17
 Regorhammer
Topic starter
July 28, 2021 4:17 pm
(@regorhammer)
Active Member
Joined: 2 years ago

Hi Robert.

 

Thank you for responding. I don't use a gallery plugin except for Elementor Pro and we have not experienced a problem with this before. We have the advanced attachment and embeds add ons from wpForo. As I said, the image on the post is fine but as soon as I select it, it goes skew as shown previously.

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1 Reply
Robert
 Robert
Admin
(@robert)
Joined: 6 years ago

Support Team
Posts: 8968
Robert - Twitter
July 28, 2021 5:13 pm
Reply toRegorhammerRegorhammer

@regorhammer,

Again, this is not wpForo slider lightbox so I cannot help you make any change in this screenshot. You should find the plugin which does this and remove it. wpForo Advanced Attachments addon lightbox looks like this:

 

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
Regorhammer
Posts: 17
 Regorhammer
Topic starter
July 29, 2021 8:40 am
(@regorhammer)
Active Member
Joined: 2 years ago

I have the wpForo Advanced Attachments addon. Is there a way I can get it to override the Elementor gallery slider in the forum? 

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1 Reply
Robert
 Robert
Admin
(@robert)
Joined: 6 years ago

Support Team
Posts: 8968
Robert - Twitter
July 29, 2021 4:22 pm
Reply toRegorhammerRegorhammer

@regorhammer,

No way. Please contact the Elementor Gallery support and ask them to help you disable the gallery Lightbox  for the forum page. There should be an option to disable this lightbox for certain pages. The forum is only one page, so you will be able to disable it for that page.

In case you want to say thank you !)
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.

Reply
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