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wpForo 1.x.x [Solved] Member page not loading

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abe
Posts: 4
 abe
Topic starter
(@abe)
New Member
Joined: 6 years ago

Please refer to the website: abeybaby.ca 

Also, please refer to this post at the Wordpress Forums: https://wordpress.org/support/topic/member-page-not-loading/#post-12517605

Basically, the members page (currently set as a menu item called "Test link", does not load.  I have changed the slug path, modified the WPForo navigation menu to link to this new slug, but nothing works.  I am thinking this may be a database issue?

The kind people at the Wordpress Forum (gVectors Team) tried to help but suggested I post here.  Please refer to the Wordpress Forum post above to see the flow of communications thus far.

Thanks in advance for any help.

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6 Replies
Robert
Posts: 9912
Admin
(@robert)
Support Team
Joined: 7 years ago

Hi @abe,

We know your case. But there is no way to debug your issue from front-end. So I'd ask you send admin login details to info[at]gvectors.com email address to allow us check and find the issue through dashboard. We'll do our best to check it within next 12-24 hours.

abe
Posts: 4
 abe
Topic starter
(@abe)
New Member
Joined: 6 years ago

I have sent you the login details. Please watch for an email from abe(at)buwalda.ca 

1 Reply
Robert
Admin
(@robert)
Joined: 7 years ago

Support Team
Posts: 9912

@abe,

Ok, thank you.

 

abe
Posts: 4
 abe
Topic starter
(@abe)
New Member
Joined: 6 years ago

Let me know if you need access to the db

1 Reply
Sofy
 Sofy
Admin
(@sofy)
Joined: 5 years ago

Support Team
Posts: 4057

@abe,

the issue is solved by our developers. See the issue described below.

Somehow the members serialize array was damaged from your database wp_options tables. We fixed the issue. Now, please edit the wpForo Menu navigation and configure as you want.

The "Members" page of your website: https://abeybaby.ca/community/members/

 

abe
Posts: 4
 abe
Topic starter
(@abe)
New Member
Joined: 6 years ago

Tank you so much for your help :). What a great plugin - what awesome support !