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Members of Forum not receiving comments on posts

How-to and Troubleshooting

Last Post by Sofy 1 month ago

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Posts: 8

ExDesign

Topic starter

Jul 11, 2025 2:46 am

(@exdesign)

Active Member

Joined: 3 years ago

Under User Groups, User Roles: Registered and Subscribers are not synced. Could that be why people aren't receiving notifications of new comments/posts via email?

Currently running wpForo 2.4.6
Current active theme: 2022

Any help would be greatly appreciated! I've attached the Maintenance screen. Do I need to do all these?

wp-foro-maint.jpg

This topic was modified 1 month ago by Sofy

Topic Tags

notification email notifications

1 Reply

Posts: 5483

Sofy

Admin

Jul 11, 2025 10:10 am

(@sofy)

Support Team

Joined: 8 years ago

Hi,

I recommend start checking these points one by one and leave some feedback for each point: https://wpforo.com/community/faq/not-receiving-automatic-replynotificationconfirmation-emails/#post-5344

In case you want to say thank you 😊
We'd really appreciate and be thankful if you leave a good review on plugin page. This is the best way to say thank you to this project and support team.