A new user can sign up succesfully for a forum that I created but then "does not have permission to edit this usergroup" (as in cannot upload a profile picture or edit their display name).
The usergroup for this forum is author. Attached is a screenshot of the permissions for this forum usergroup.
Are you able to indicate where I need to make which changes to enable newly signed up members to edit their profile?
Thank you.
Hi Alvina,
Thank you.
Please go here to register: https://authentic-self-empowerment.com/ase-supervision-group-forum/
Please deactivate the plugins, switch to some default theme and check again. If it works, activate the plugins one by one and check after each activation to find a problem maker.
Hi Sofy,
To be sure I understand you correctly:
I know how to deactivate the plugins (do you mean all installed plugins?).
What will happen to the site when I switch the active theme? What will current viewers of the page be seeing if all plugins are deactivated and the theme is different?
Do you mean I have to check after reactivating each plugin if my test user can change their forum profile?
Can I switch back to my original theme and the site will be as it is currently?
I have no experience doing what you are suggesting, so I am a little nervous to go ahead 🙂
Hi Sofy,
I have just gone through all the forum´s settings and have not come across any setting selected that would prevent forum users to change their profile pictures or edit their profile in any way. I am not comfortable to switch themes and deactivate all plugins (including WooCommerce) as our website is being accessed from customers around the world at any given time.
Please can your provide a different approach to get this issue resolved asap as we need this forum to work properly.
At this stage if I try upload an avatar the changes are not saved.
Thank you in advance.
Jana